Jackson’s 25 year guarantee is worthless!

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Kingstonj27's review of Jacksons Fencing - www.jacksons-fencing.co.uk


“Jackson’s 25 year guarantee is worthless!”

Written on: 31/07/2020 by Kingstonj27 (1 review written)

Jackson’s 25 year guarantee based on Jakcure treatment process is worthless.

Jacksons did not respond to messages I sent over a two month period - Their customer support service is as shoddy as their over priced products.
They will not stand behind the quality statements on their website - 'crafted for life, made with passion'.
Based I my experience with this company - Do not buy from this company

This fence and gate in the pictures is less than a year old

A major factor in choosing the Chilham range of products was the statement 'All timber used throughout is superior quality Jakcure® treated softwood guaranteed for 25 years'. So you can understand my disappointment that in less than 6 months, across a very mild winter, the panels and gate had parts that had warped and some gaps were appearing in the panels and the product doesn't look as though it will last 25 years.'

There is no doubt that the fencing I have received does not meet the expectation detailed on the Jackson Fencing website - 'crafted for life, made with passion'.

  • Chillam fence panels and gate

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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