written by Josephine1985 on 07/05/2019
Happy to take your money but never recieved products. Nearly £1,000 spent. The “aftersales” was non existent, once he took my money was “too busy” trying to hit targets to actually email or call me after he got my order wrong and made up my delivery.
After weeks of calls and emails I have no products. 3 times I’ve had delivery booked for and taken time off work, 3 times they have cancelled delivery. Have tried to cancel, no reply, they’ll fob you off, make up stories but happy to take my money (which they took over the phone without even processing the order). Customer service and call back/email back was great until money was with them.
Quite frankly the worst experience I’ve ever had with a retailer and genuinely do not buy anything!
This company should be blacklisted.
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