Terrible returns Policy

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TobyJMilan's review of HeatandPlumb.com - www.heatandplumb.com

★☆☆☆☆

“ Terrible returns Policy”

Written on: 02/12/2021 by TobyJMilan (1 review written)

I have purchased over 5k worth of goods from this company over the past 3 months. Unfortunately I purchased and incompatible flush plate for a cistern and contacted customer services for a replacement. I offered to return the incompatible flush plate at my own cost. The company refused to offer the exchange as it was over 30 days. Very very disappointing. I will be taking my business elsewhere. A very disappointed customer. Heat and plumb sort yourselves out.

  • £60

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