DO NOT USE

★★☆☆☆
1.5 / 5
12% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Gardening Express www.gardeningexpress.co.uk

★☆☆☆☆

“DO NOT USE”

Written on: 07/03/2021

A year on from ordering I am still trying to get resolution to a complaint for 75 quids worth of damaged and dead plants that arrived all shoved on top of each other in one box. "Ticket" complaint system is a joke - over the year I have had a few replies saying be patient someone will get back to you... then nothing and they close the ticket. I keep re opening to no avail. They are happy to take your money but refuse to listen to complaints, and pretend they cant contact you any other way. I even wrote the old fashioned way to the Founder but was ignored! I am just hoping enough people can read reviews to be warned away from this "company"! I certainly wish I had!

  • plants £75

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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