Bad qualify plants; rubbish customer service

★★☆☆☆
1.5 / 5
13% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

147Romero's review of Gardening Express www.gardeningexpress.co.uk

★☆☆☆☆

“Bad qualify plants; rubbish customer service”

Written on: 13/06/2019 by 147Romero (1 review written)

My plants arrived in bad condition and have since died.
There is no telephone number for customer services and all complaints go through a system which is really poor. They fail to respond or half respond. When finally they agreed to give me money back they only refund part.
This is a painful, long winded, repetitive frustrating process

DO MOT USE THIS COMPANY!

  • 75

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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