Misleading on delivery, shocking customer service

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bpHampton198's review of Garden4Less www.garden4less.co.uk

★☆☆☆☆

“Misleading on delivery, shocking customer service”

Written on: 31/01/2022 by bpHampton198 (1 review written)

Warning! Do not order with this company. I booked an item in named day delivery, but it never arrived. Ordered 2 weeks in advance and was told when I complained that named day delivery is never guaranteed? Delivery was outsourced to a courier and they took no responsibility. I booked a day off work for nothing, then had to take another half day for it to be delivered loosing 1.5 days salary. Compensation offer? The pitiful £5 extra delivery fee, the guy I spoke to seriously could not have cared very less and became aggressive on the phone. Avoid at all costs!!!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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