Appalling delivery service

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Jlkirton's review of Door Deals - www.doordeals.co.uk

★☆☆☆☆

“Appalling delivery service”

Written on: 15/07/2021 by Jlkirton (2 reviews written)

Ordered two doors and hadn’t heard about their delivery so rang the office. I was met with the reply that you’ll hear very soon, probably by the end of the day and your door will be delivered. Then radio silence, I was then sent an email asking me to confirm inclusion in their delivery run at 12:00 and by 16:00 the same day they had chosen to take me off, giving me only 4 hours to respond, not a reasonable amount of time, no apologies. I am awaiting resolution, but if ordering doors from this company you’d better not be a tradesperson as you could be waiting and indefinite amount of time for your delivery, with no estimates or predictability of order arrival, regardless of the stock held. Appalling.

  • 2 doors, £250

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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