Casa Bella Furniture Reviews - www.casabellafurniture.co.uk

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★★★★★
4.7 / 5
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Media Gallery for Casa Bella Furniture - www.casabellafurniture.co.uk

Casa Bella Furniture - www.casabellafurniture.co.uk

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Latest Reviews

★★★★★

“Quality furniture ”

Written on: 06/05/2021 by Jennywren21 (1 review written)

Ordered a beautiful dark mango wood tv cabinet, delivered on time, communication was excellent regarding delivery. When delivered the guys were very curteous and popped the large cabinet into my living room, well impressed as still COVID out there but email received explaining what they would do etc so very clear. The unit is just beautiful, quality workmanship and looks fab. If you’re looking for something special and a little bit different that’s reasonable and great quality look these… Read Full Review

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★★★★★

“Excellent Product Excellent Customers Service”

Written on: 25/04/2016 by juliexxx (3 reviews written)

Experienced a swift delivery, great quality chairs and when we did find a fault with one of the Chairs the customer service we received was excellent, they dispatched a new chair without question, told me to hang onto the faulty one until I was happy with the replacement, then collection was arranged for the replacement. brilliant service, would highly recommend… Read Full Review

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★★★★★

“Excellent Product Excellent Customers Service”

Written on: 25/04/2016 by juliexxx (3 reviews written)

Experienced a swift delivery, great quality chairs and when we did find a fault with one of the Chairs the customer service we received was excellent, they dispatched a new chair without question, told me to hang onto the faulty one until I was happy with the replacement, then collection was arranged for the replacement. brilliant service, would highly recommend… Read Full Review

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★★★★★

“Very Happy Indeed”

Written on: 09/05/2013 by mtloner (1 review written)

This was the first time I have ever ordered a Dining Set from the Internet and I was wary as I knew in my mind what I wanted. I was worried that it would look different when it arrived or it would not be solid enough. There was no need to have worried as when the dining tables and chairs arrived I was delighted. The Mango wood was solid and sturdy. I loved all the finishes including the ironwork on the back of the chairs. There was no assembly apart from the table legs that was easy. It is… Read Full Review

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★★☆☆☆

“Damaged goods, 1st unit and its replacement!”

Written on: 24/01/2013

Ordered 2 items, based on revuews on this site, a Mango Dakota coffee table, which was fine, large media unit, damaged. They were very good about sending a replacement unit, but recieved it today and it is also damaged!… Read Full Review

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Casabellafurniture's Comment

Written on: 08/02/2013

Hi there, I was in attendance for the delivery of your replacement media unit on Wednesday and trust that everything is now perfect for you.

I'm very sorry again for the disappointment of receiving two damaged units. We do take this very seriously and I have started to take action to source an alternative courier service for our larger items of furniture.

I hope you are now happy with your purchase overall. Please don't hesitate to get in touch if you have any questions or comments at any time and we'll be more than happy to help you in any way we can.

Best regards,

Rob
Casa Bella Furniture

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Future-Proof's Comment

Written on: 23/02/2013

Yes thank you. The 3rd unit hand picked by yourself personally, is much better and what we expected to receive.

Regards,

Karl

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★★★★★

“A refreshing experience”

Written on: 08/11/2012 by IanReeve (1 review written)

I was looking for a Hi-Fi unit to compliment the other occasional furniture made of solid Mango wood in our lounge . I particularly like the rich colour that this wood exhibits and was so pleased to come across via the ebay market place, just what i had in mind. The Company- Cassa Bella Imports based in Trowbridge, specialising in Mango and Sheesham Furniture, had a refreshingly clean and very comprehensive web site, giving lots of information about the various and wide ranging furniture they… Read Full Review

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★★★★★

“Great service!”

Written on: 13/06/2012

Ordered a couple of garden chairs from them - when they arrived one had been damaged in transit - by the courier. A quick telephone call to Casa Bella and they sent a new one out straight away - no hassle, no argument and no hanging about. (The chairs are good quality too - very good value for the price) David Wilson… Read Full Review

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★★★☆☆

“Slow delivery but excellent product”

Written on: 18/04/2012

I have ordered a Large Mango TV unit, and a small end table to match to go in the lounge. The TV unit took 4 weeks to arrive, a fair time as they did not have in stock. It fits a 50inch plasma perfectly, however I have noticed a dip in the lower beam from the receiver weight, I am surprised at this but as I am not that fussy it doesnt bother me. The end table, however, as stated on their website, being in stock and usual delivery within 7 days, it is now nearly a month on and nothing. I… Read Full Review

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Casabellafurniture's Comment

Written on: 19/04/2012

Hi there, thanks for your review. We are aware of the delay on the delivery of your cube side table, and we are actively chasing this with the carrier at the moment.

We have already switched to another parcel delivery company as a result of the delay to a few packages recently, so we really appreciate your patience and feedback.

Please do get in touch if there are any further delays to your delivery and we will do everything we can to chase and expedite this for you.

Rob
Casa Bella Furniture

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★★★★★

“Great”

Written on: 22/01/2012 by Francg72 (1 review written)

Great product, good value and great service… Read Full Review

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★★★★☆

“Satara Mango Corner Bookcase”

Written on: 07/01/2012

I order the bookcase as an Xmas gift for my wife. The oder was placed 7 days before Xmas and although delivery was promised to be in time for Xmas I didn't realy expect it to arrive on time. Well to my surprise less than 24 hours after I ordered I got a phone call asking if I could accept delivery that day. Well I was not going to be home until 7:30 pm and just to surprise me again they said thats ok we'll tell the driver to wait if he is gets there early. So you can see why I gave 5 stars for… Read Full Review

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★★★★★

“Painless, delivered fast even tho new year, top quality”

Written on: 04/01/2012 by Alison0267 (1 review written)

Never ordered big furniture on line b4 was reluctant,but they were helpful when I rang, they emailed to let me know sideboard was picked up by courier, the courier rang to arrange date/time to deliver which they did on time with a smile. Courier was very patient whilst I removed item from packaging, checked them signed. Sideboard looks even better than web page pictures the quality is top, trust me I very fussy and the workmanship is fab. Too many sites selling Indian furniture that is poor… Read Full Review

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★★★★★

“ Large Solid Mango TV/Media Unit”

Written on: 03/01/2012 by Andybev (1 review written)

Superb service ! I looked everywhere for a unit that would house all of the necessary Hi-Fi components and this unit is the perfect one. Well thought out in its design and build quality is spot on. Excellent service as standard… Read Full Review

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★★★★★

“An excellent transaction thoughout”

Written on: 27/07/2011 by lozzibrown (2 reviews written)

I ordered the above directly from the website but I have never used the firm before so I was a little unsure. I immediately received a comfirmation email explaining the delivery etc. The courier was in touch almost immediately with an extremely quick delivery, the next day! A time window was also offered, between 10am and 11am, excellent, this meant that I didn't have to wait around all morning or afternoon. The item was indeed delivered at 10.15am and the courier was very helpful and… Read Full Review

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★★★★★

“Satara Mango Large Media Unit”

Written on: 24/07/2011

Really nice Media unit - I only wish I had bought everthing else in this range rather than the Dacota range I bought from somewhere else. We would definatly buy from you again as the delivery was spot on and it was very well packed… Read Full Review

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★★★★★

“Great furniture and excellent customer service”

Written on: 23/07/2011

I had researched this type of furniture carefully and read mixed reviews about it from other websites. I decided to go ahead and purchase it anyway because I really wanted the solid heavy wood look. Casa Bella were the cheapest for the pieces I wanted and gave a small extra discount for buying multiple purchases. E-mail responses were quick and polite. The courier service were brilliant. They called within a week of placing my order and went out of their way to arrange a convenient time. The… Read Full Review

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★★★★★

“'A' Grade Furniture at a Bargain Price”

Written on: 21/07/2011 by Fellowes (1 review written)

The wholes set of table and chairs simply reeks quality - from the craftsmanship and joinery methods, to the careful packaging, to the assembly instructions. It is unbelievably good. We were so delighted with every aspect of the whole deal, including the very reasonable delivery costs (£35.00 reasoably locally) and friendly crew. Value for money? Definitely. This is an 'A' grade product which will last and last. The after sales advice I received was helpful, frank and honest - there was… Read Full Review

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★★★★★

“Excellent purchase”

Written on: 14/07/2011 by scratchyboy (1 review written)

We bought a teak patio set in 2007 and we still use it today. The quality of the furniture is brilliant and it was great value for money compared with other options around at the time. The staff were really friendly and they were happy to help us with a few questions we had after the purchase - I would definitely buy from them again… Read Full Review

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