Appalling service - avoid!

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YadiraCardenas's review of B&Q www.diy.com

★☆☆☆☆

“Appalling service - avoid!”

Written on: 18/04/2021 by YadiraCardenas (1 review written)

Spent about 2 hours trying to place an order before giving up because the website constantly crashing. Eventually managed to place the order the next day. Was told it would be delivered in the morning but didn't arrive until fine 3pm without any notice that it was going to be late. One of the items missing, one fence panel that was warped and not properly treated and another one is broken. Was told by the delivery people that customer services would be in touch and have tried to get in touch through the website but no response.

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