Avoid at all costs

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Aliyabe's review of The Trainline www.thetrainline.com

★☆☆☆☆

“Avoid at all costs ”

Written on: 08/11/2021 by Aliyabe (1 review written)

Booked a ticket with Trainline and couldn’t collect at the machine. Ended up buying another one. Contacted them for refund and they say - sure. The. They refund £10 less. After days / weeks of delayed replies that make no sense they spit out there is an admin fee.. and the funnies bit is that maybe it could be a full refund if you don’t contact them?? Worst customer service ever - avoid!

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