Ticket refund

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Butlerox23's review of The Trainline www.thetrainline.com

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“Ticket refund ”

Written on: 21/06/2021 by Butlerox23 (1 review written)

I had a return ticket from Birmingham and because the train I was supposed to get decided it wasn't going to London Euston. Trainline contacted me saying I could have a refund. So I clicked the refund and thought great. Only to discover they weren't giving me the refund because the ticket had been activated! Absolutely pathetic! Not using them ever again!

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