spain-holiday.com....DON NOT BOOK THRU THEM!!!!

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NicolaDelucis's review of Spain Holidays www.spain-holidays.com

“spain-holiday.com....DON NOT BOOK THRU THEM!!!!”

★☆☆☆☆

written by NicolaDelucis on 30/08/2012

The service i have recieved from your company is SHOCKING and i would warn people against using spain-holiday.com. I booked a weekend break with yourselves for the end of July and ended up dealing with Alex. The night before we were due to depart the UK i had an email from Alex to say the aprtment i had booked was not available as the people in it had decided to extend their holiday. We were offered 2 smaller apartments or a full refund. I had already spent £1800 on flights for the people in the party so of course a refund was NOT an option. I had not choice but to take the alternative accommodation, which was not suitable. As you can imagine i was extremely upset by this. When we returned home i contacted Alex and i asked he compensate me for the terrible service. I have still NOT recieved any compensation. ABSOLUTELY DISGRACEFUL SERVICE!!!!

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Hirsby's Response to NicolaDelucis's Review

Written on: 31/01/2013

The (name removed) you booked with had only his property on spain-holidays web page. It is home owners who buy a link so they can rent their property out.
Yes I totally agree its disgracefully behavior while I will not use the term service in what you have been thru. But I also find it very important to clear up the misunderstanding about you thinking its spain holidays fault. I have since 2008 rented my apartment out. I have rented full house every year and always had support from the company spain holiday if I need it. I think you should mail them and tell them about this while maybe should not be on the web spain-holidays because he gives us all a bad name. Sorry for what you went thrue it must have been bad.
kind regards a happy landlord who tries to make my guest holiday the best.

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