Igluski/Inghams DIY arrangement

★★☆☆☆
2.0
24.0% of users recommend this
  • Value For Money

SeanLennon's review of Iglu Ski www.igluski.com

“Igluski/Inghams DIY arrangement”

★☆☆☆☆

written by SeanLennon on 28/02/2014

I was enticed by a decent price £503pp for a week in Chalet Verdons in Courchevel 1850. When selecting the airport to fly from our local airport the price went up to £52 - fair enough. However, when I proceeded with the booking the price climbed to £548pp. The reason is that the flight concerned is scheduled and with Flybe. Ok, so I swallowed that but I shouldn't have to and those prices should be the headline prices, I've never taken Igluski/Inghams for being Ryanir before.

I was told that I would have to pre-book skis on the flight with Flybe myself. Inconvenient to say the least. Again, I grudgingly accepted this and booked the holiday having been promised that there have never been any problems. However, this morning I have tried to book my snowboard on the flight. I was told by Flybe that they only pre-book skis, not snowboards. I would have turn to up on the day and see if my snowboard would fit, if not then it would be on the next flight.

This raised the problem of what do I do if I can't get my snowboard on the flight? Well, I will either have to leave it at Exeter or I will have to wait for the next flight (the next day) to arrive at Chambrey causing extra expense and disruption to my holiday.

I have voiced these opinions on the Igluski website where you are invited to leave your feedback, however, my review does not appear. 

I have check the reviews pages on their site and have found it strange that, not only are there very few reviews available but non are negative about Igluski. 

My questions are:
1. Why offer a price that is dressed up as the final price but is not when the booking process starts?
2. Why do customers have to finish booking their own skiing holiday by negotiating with a third party airline that was the choice of the Igluski/Inghams in the first place?
3. Why offer the facility on the website to leave feed back when only positive feed back is accepted?

  • Value For Money

Was this review helpful? 0 0