Zest Beauty Reviews - www.zestbeauty.com

★☆☆☆☆
1.2 / 5
4% of users recommend this
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Zest Beauty - www.zestbeauty.com

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Latest Reviews

★☆☆☆☆

“NO PRODUCT AND NO REFUND!”

Written on: 16/02/2020 by Yaritzaq1983 (1 review written)

I had to tap a star to rate before I could write this review and it honestly doesn’t deserve a star. No product and no refund. Taking this up with Consumer Ombudsman. To all those who had similar experience, take it up with ACTION FRAUD. … Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY. I placed an order 2...”

Written on: 22/01/2020 by garibrek (1 review written)

DO NOT BUY FROM THIS COMPANY. I placed an order 2 weeks ago, have not received the order, have had the money taken from my account and nobody at zest has returned my calls or answered my emails. … Read Full Review

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★☆☆☆☆

“They are so bad. I am waiting for a $200 order since...”

Written on: 14/12/2019 by romiprasad (1 review written)

They are so bad. I am waiting for a $200 order since Sept. They're not refunding me the money either are they sending my goods. I've contacted them multiple times and no solution. It's been 3 months… Read Full Review

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★☆☆☆☆

“Don't order from them unless you want to lose your...”

Written on: 02/10/2019 by Jessie407 (1 review written)

Don't order from them unless you want to lose your money. Product ordered a few months ago and never sent. I was successful in cancelling the order however the refund did not follow. They reply to emails and promise but no money back in my bank account yet. Stay away from them and spread the word. There are so many other great places to order online that deliver the products and there is no trouble with refunds/returns… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THEM!!!!”

Written on: 20/08/2019 by Bradshawvk452 (1 review written)

I purchased an order from Zest Beauty 6 months ago back in February and have received no products, for months they told me my products were on back order, then i requested to cancel my order for a refund, once they finally replied to one of my many emails back in July saying they would process a full refund this NEVER happened. Do not trust this company. … Read Full Review

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★☆☆☆☆

“Holding onto my money for 2 months without delivering...”

Written on: 13/08/2019 by Iveadenough (1 review written)

Extremely unreliable company who seem to make a habit of showing items for sale on their website that are not available to them. They have taken my money, not delivered the goods and have seemed quite happy to hold onto my money for over 2 months without any communication to let me know when I might expect to receive the items I paid for. After contacting them, they promised to refund me but I am still waiting 2 weeks later for my refund. They have now been holding my money for 2 and a half… Read Full Review

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★☆☆☆☆

“Avoid! ”

Written on: 06/07/2019 by aaLancaster58 (1 review written)

Promised a refund, never received. Was told 14 days x 3. … Read Full Review

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★☆☆☆☆

“Extremely Disappointed”

Written on: 24/01/2019 by McMillanni163 (1 review written)

I'm extremely disappointed with my service. I placed the order on 30th December and by 10th January. I asked for an update or to cancel my order and the order was cancelled immediately. By Monday 21st January, I still hadn't received the refund. I was told on the same day that this hadn't been processed and would be done so immediately. I still have no refund. I spent £55 with this company and after a month and a lot of back and forth, I have neither the product or my refund. This is… Read Full Review

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★☆☆☆☆

“Low prices but NO DELIVERY”

Written on: 27/11/2018 by Pittman92 (1 review written)

They are cheaper than everyone else for a reason and that reason is they never process and fulfil your order. 7 days no delivery... 11 days still no reply to all my emails and calls... day 13 refund process after the threat of involving the card issuer. Still, no apology or explanation was given. If this isn't warning enough pay with credit card or Paypal to give yourself some protection against them!… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“STAY AWAY FROM ZESTBEAUTY.com”

Written on: 23/08/2018 by 338Pritchard (1 review written)

I was offered a free gift set for upgrading my purchase but was left disappointed when I was sent a cheaper alternative as advertised.  Not to mention when it arrived it had leaked everywhere. I contacted customer services and they fobbed me off with excuses. Wouldn't recommend and wont be using again… Read Full Review

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★☆☆☆☆

“Awful, no product arrived.”

Written on: 23/09/2017 by Boltonrd286 (1 review written)

Product hasn't arrived, customer service unhelpful. Please avoid this company. I would not recommend to anybody… Read Full Review

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★☆☆☆☆

“Avoid!! You will get rippee off! ”

Written on: 18/07/2017 by Walton1989 (1 review written)

Bought a product for £40. Didn't recieve anything after a week, so i decided to chase to see when it will be dispatched. I was advised that there was a delay but should get it by end of the week. After the 2nd week still didin't recieve anything as promised. Chased again... told them same thing - will get by end of the week latest but still nohing. Got fed up and emailed them for a refund. Didn't get any responce after 3 attempts of chasing them. No point trying to ring them as it just goes to… Read Full Review

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★☆☆☆☆

“Product expired”

Written on: 07/07/2017 by aloma.conte (1 review written)

I am in USA i believe in this company and they sent expired product. Now for receive my money back i expend U$92 dollars to send back the wast that they sent to me. … Read Full Review

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★☆☆☆☆

“Fraudulent, do not use! ”

Written on: 18/05/2017 by KamrenDuckworth (1 review written)

PLEASE DO NOT PURCHASE from this website!!! I should have listened to others. They advertise at a cheaper rate compared to other companies such as beautybay.com, . but now I have no doubt that it's fraudulent, I have placed the order and they have taken my money. So far, not received any goods and no one replying my emails regarding my order. Their website may look legitimate, but they have absolutely no customer service and no goods. I'll now try and get a refund through a third party. … Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Ordered goods money taken have not received goods,...”

Written on: 28/04/2017

Ordered goods money taken have not received goods, unable to log into account which deatails have been saved… Read Full Review

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★☆☆☆☆

“AVOID. PAID FOR ITEM THAT DIDNT ARRIVE”

Written on: 03/03/2017 by Lilliannaq15 (1 review written)

Online order did not arrive. Money taken. their phone number is voice mail only contact us form no reply. you've been warned!… Read Full Review

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★☆☆☆☆

“unprofessional untrustworthy unfriendly”

Written on: 28/12/2016 by NinaNadine (1 review written)

I warn you: Do not use this website! I am still waiting for them to fulfil my order; that is now since the beginning of November!! No reply to phone calls. They have now stopped acknowledging my emails. I cannot think of anything positive, except that I am really annoyed and don't want anyone else using them. .I could not even post a negative review on their website; it's full of positive drivel from their cronies........ Buyer be aware!!… Read Full Review

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★☆☆☆☆

“Buyer Beware!”

Written on: 30/11/2016 by Meadows491 (1 review written)

My order was incomplete due to a product being discontinued. Trying to get the refund for this was a nightmare. Nobody bothered to reply to my emails wondering where the refund was. I had to get a third party involved to resolve this. I still haven't heard from them. Poor customer service. I will never buy from them again… Read Full Review

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★☆☆☆☆

“Very bad experience with Zest Beauty”

Written on: 18/03/2016 by Nicola63 (1 review written)

I placed an order on 3rd March 2016 for which my credit card was promptly debited. To date I still have not received the order. I have tried calling their number. After being put on hold for a few minutes I get the message 'no one is available to take your call. Leave a message'. This is VERY worrying. The company took my money, has not delivered the products, and has not produced an invoice, and I am unable to get in touch with them to clarify the situation. I would not recommend this company… Read Full Review

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★☆☆☆☆

“Worst Online Experience In A Long Time - Buyer Beware!”

Written on: 20/01/2016

I ordered on 18th December with a 3-7 day delivery window. Given it was Christmas, I expected a small delay. Customer Services replied and said products would be with me 1st week in Jan. Since this email, I have heard nothing from Customer Services - no delivery, no tracking number sent, no reply to emails, no answer on phone and I even left 2 voice messages. The item is now out of stock on their website and I raised a claim with Paypal. They have now refunded citing the reason - 'payment… Read Full Review

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