Zest Beauty Reviews - www.zestbeauty.com

★☆☆☆☆
1.1 / 5
3% of users recommend this
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Latest Reviews

★☆☆☆☆

“Do not buy from Zest Beauty”

Written on: 09/07/2020 by Evangeline2670 (1 review written)

Do not buy from Zest Beauty I placed an order on June 17th, got an order confirmation and my item was listed as in stock. After a full two weeks I contacted them via email to see just how long the dispatch time would be. I received a reply saying that they could see it hadn't been sent so it would be marked as priority and sent out within 7 working days. 7 days later...nothing. I then thought I'd check the reviews - nothing but unfulfilled orders, missing refunds and very unhappy customers. I… Read Full Review

Poppy737's Response to Evangeline2670's Review

Written on: 18/09/2020

Unfortunately I read your review AFTER making an order from Zest Beauty. I made my order on 24th July. My order still has not arrived, some 8 weeks later! I have repeatedly asked for my items but to no avail. I subsequently asked for a refund, but they have not even bothered to reply to these emails.
They DON’T provide the products, they reply to emails at first, saying that you will get your order sometime, they NEVER answer the phone and yet the website says they’re functioning as normal. I’m afraid this way of proceeding does appear to be normal for them.
I read your advice and have now claimed a refund through my card provider.
I agree DO NOT BUY from this company !!!!

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★☆☆☆☆

“Worst company I have ever dealt with!”

Written on: 01/06/2020 by 205Grady (1 review written)

This is the worst company I have ever had the misfortune of dealing with. No product was received after months. It took 3 months of fighting for a refund. Their phone number directs you to an answer machine which then directs you to email them. Emails are ignored or you receive a blanket response. The chat feature has been switched off and they report your review if you provide an honest review of your experience with them. Their website currently states orders are taking a little longer due to… Read Full Review

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★☆☆☆☆

“don't buy.”

Written on: 14/05/2020 by ylztnc (1 review written)

ordered on february no order no refund. i have seen many comments ama situation like mine. stay away… Read Full Review

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★☆☆☆☆

“I paid for my order and nearly 4wks later ive still...”

Written on: 30/04/2020 by Yoselink330 (1 review written)

I paid for my order and nearly 4wks later ive still not recieved it, only to be told once I contacted THEM that they have none of the products in stock, so why take my money????????… Read Full Review

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★☆☆☆☆

“NO PRODUCT AND NO REFUND!”

Written on: 16/02/2020 by Yaritzaq1983 (1 review written)

I had to tap a star to rate before I could write this review and it honestly doesn’t deserve a star. No product and no refund. Taking this up with Consumer Ombudsman. To all those who had similar experience, take it up with ACTION FRAUD. … Read Full Review

Ylztnc's Comment

Written on: 14/05/2020

you are not alone.

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY. I placed an order 2...”

Written on: 22/01/2020 by garibrek (1 review written)

DO NOT BUY FROM THIS COMPANY. I placed an order 2 weeks ago, have not received the order, have had the money taken from my account and nobody at zest has returned my calls or answered my emails. … Read Full Review

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★☆☆☆☆

“They are so bad. I am waiting for a $200 order since...”

Written on: 14/12/2019 by romiprasad (1 review written)

They are so bad. I am waiting for a $200 order since Sept. They're not refunding me the money either are they sending my goods. I've contacted them multiple times and no solution. It's been 3 months… Read Full Review

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★☆☆☆☆

“Don't order from them unless you want to lose your...”

Written on: 02/10/2019 by Jessie407 (1 review written)

Don't order from them unless you want to lose your money. Product ordered a few months ago and never sent. I was successful in cancelling the order however the refund did not follow. They reply to emails and promise but no money back in my bank account yet. Stay away from them and spread the word. There are so many other great places to order online that deliver the products and there is no trouble with refunds/returns… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THEM!!!!”

Written on: 20/08/2019 by Bradshawvk452 (1 review written)

I purchased an order from Zest Beauty 6 months ago back in February and have received no products, for months they told me my products were on back order, then i requested to cancel my order for a refund, once they finally replied to one of my many emails back in July saying they would process a full refund this NEVER happened. Do not trust this company. … Read Full Review

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★☆☆☆☆

“Holding onto my money for 2 months without delivering...”

Written on: 13/08/2019 by Iveadenough (1 review written)

Extremely unreliable company who seem to make a habit of showing items for sale on their website that are not available to them. They have taken my money, not delivered the goods and have seemed quite happy to hold onto my money for over 2 months without any communication to let me know when I might expect to receive the items I paid for. After contacting them, they promised to refund me but I am still waiting 2 weeks later for my refund. They have now been holding my money for 2 and a half… Read Full Review

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★☆☆☆☆

“Avoid! ”

Written on: 06/07/2019 by aaLancaster58 (1 review written)

Promised a refund, never received. Was told 14 days x 3. … Read Full Review

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★☆☆☆☆

“Extremely Disappointed”

Written on: 24/01/2019 by McMillanni163 (1 review written)

I'm extremely disappointed with my service. I placed the order on 30th December and by 10th January. I asked for an update or to cancel my order and the order was cancelled immediately. By Monday 21st January, I still hadn't received the refund. I was told on the same day that this hadn't been processed and would be done so immediately. I still have no refund. I spent £55 with this company and after a month and a lot of back and forth, I have neither the product or my refund. This is… Read Full Review

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★☆☆☆☆

“Low prices but NO DELIVERY”

Written on: 27/11/2018 by Pittman92 (1 review written)

They are cheaper than everyone else for a reason and that reason is they never process and fulfil your order. 7 days no delivery... 11 days still no reply to all my emails and calls... day 13 refund process after the threat of involving the card issuer. Still, no apology or explanation was given. If this isn't warning enough pay with credit card or Paypal to give yourself some protection against them!… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM ZESTBEAUTY.com”

Written on: 23/08/2018 by 338Pritchard (1 review written)

I was offered a free gift set for upgrading my purchase but was left disappointed when I was sent a cheaper alternative as advertised.  Not to mention when it arrived it had leaked everywhere. I contacted customer services and they fobbed me off with excuses. Wouldn't recommend and wont be using again… Read Full Review

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★☆☆☆☆

“Awful, no product arrived.”

Written on: 23/09/2017 by Boltonrd286 (1 review written)

Product hasn't arrived, customer service unhelpful. Please avoid this company. I would not recommend to anybody… Read Full Review

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★☆☆☆☆

“Avoid!! You will get rippee off! ”

Written on: 18/07/2017 by Walton1989 (1 review written)

Bought a product for £40. Didn't recieve anything after a week, so i decided to chase to see when it will be dispatched. I was advised that there was a delay but should get it by end of the week. After the 2nd week still didin't recieve anything as promised. Chased again... told them same thing - will get by end of the week latest but still nohing. Got fed up and emailed them for a refund. Didn't get any responce after 3 attempts of chasing them. No point trying to ring them as it just goes to… Read Full Review

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★☆☆☆☆

“Product expired”

Written on: 07/07/2017 by aloma.conte (1 review written)

I am in USA i believe in this company and they sent expired product. Now for receive my money back i expend U$92 dollars to send back the wast that they sent to me. … Read Full Review

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★☆☆☆☆

“Fraudulent, do not use! ”

Written on: 18/05/2017 by KamrenDuckworth (1 review written)

PLEASE DO NOT PURCHASE from this website!!! I should have listened to others. They advertise at a cheaper rate compared to other companies such as beautybay.com, . but now I have no doubt that it's fraudulent, I have placed the order and they have taken my money. So far, not received any goods and no one replying my emails regarding my order. Their website may look legitimate, but they have absolutely no customer service and no goods. I'll now try and get a refund through a third party. … Read Full Review

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★☆☆☆☆

“Ordered goods money taken have not received goods,...”

Written on: 28/04/2017

Ordered goods money taken have not received goods, unable to log into account which deatails have been saved… Read Full Review

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★☆☆☆☆

“AVOID. PAID FOR ITEM THAT DIDNT ARRIVE”

Written on: 03/03/2017 by Lilliannaq15 (1 review written)

Online order did not arrive. Money taken. their phone number is voice mail only contact us form no reply. you've been warned!… Read Full Review

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