Woods Health Supplements

After ordering two items we only received one,due to current circumstances we waited for the second to arrive but never did. We wrote back asking for explanation only to be asked for bank details as proof of purchase by so called customer service. Details as requested returned but never received any reply. Would not recommend to anyone!

I made a order and paid for 2 items 5 weeks ago i did not get a reciept of order and payment the only response i have had is 4 weeks ago telling me one of the items had been despatched and giving me tracking instructions which did not work. I have emailed them numerous times but get no reply. Every day i get offers in my inbox even in my daily paper they had a full page advert.How can they advertise like this without guaranteeing delivery.

Still waiting on my order got tracking for it said your items have reached destination country this was 11/04/2020 and are with local postal service which I take to mean royal mail.What garbage I am receiving mail and parcels on a daily basis from Royal Mail so no way is it taking almost a month for them to deliver it.Woods customer service are absolutely rubbish I have emailed them on numerous occasions and no reply.Anyone thinking of ordering from them keep your money and go elsewhere

6 weeks later and order still not fulfilled despite being assured it had been dispatched, I honestly believe they send in separate packages hoping customers forget and only do send out when they get an e mail or call, very worrying.

I have dealt with this company for several years now and my main complaint is that they are so very very slow. I try to check my supplies in plenty of time, allowing at least a month. Also they are delivered in individual packets (plastic) making a lot of land fill waste and in Dribs and drabs making it difficult to keep a check on when (or if) the order is complete. I have often had items missing but they have always put this right in the end. I could do without the hassle but they are the best value.

Delivery time is very very long I have been waiting for over a week.

These guys have always delivered on time and heir customer service girls have always been polite and helpful.

I think some people expect a Harrodsburg type of service when they are paying tuppence for the products.

I ordered st johns wort and they sent tumeric instead. I entered a dispute through paypal and they then sent only a small part of my original order....so the dispute time had time to run out. They ignored my e-mails and i never received the larger part of my order OR got any refund

We have ordered pills before and have waited no more than 2 weeks for delivery. Before this last order glucosamine was sent in flat containers now we are sent round tubs which are not so easy to stack when you have 3 tubs and each one was sent in a separate envelope.

Waited 37 days for order. 3 items ordered & came in 4 different packages.

Sent 3 emails to chase up delivery. Tha last item my response from woods

was item now despatched allow 14 to 28 days for delivery. A 2nd class item takes on average 3 days but Woods take 14-28 days. The products are fine

its time Woods addressed delivery times.