AVOID, SHAMBLES OF A COMPANY

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★★★☆☆
2.7
From 124 reviews
44.0% of users recommend this

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Click here if this is your business

Cozzer's review of The Fragrance Shop www.thefragranceshop.co.uk

“AVOID, SHAMBLES OF A COMPANY”

★☆☆☆☆

written by Cozzer on 16/06/2021

I wish i could give less, 1 star is a compliment. gift set for GF's birthday was spilled an damaged upon arrival still in box, empty! 2 weeks of back and forthing with "Laurentiu U" got me nowhere. After 7 images of every conceivable angle they closed my case. No refund no return no nothing! Thanks for the waste of a time gift, il never shop with u again your customer service is horrendous your process of complaints is terrible and worse still you dont even care! As of this morning iv had to initiate a returns that i will have to travel and go out of my way to send back, because of your messup not mine, im the customer?! I order online, it arrives. Thats how it works, if i wanted to walk about id have gone to a store!! Useless utterly useless. AVOID TRUST ME, THEY COULDNT CARE LESS. AVOID!

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