Very bad quality oils

3.7 / 5
68% of users recommend this
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Expsky's review of Naturally Thinking


“Very bad quality oils”

Written on: 23/11/2020 by Expsky (1 review written)

I´m a massage therapist with more than 10 years experience and I make handmade skincare, so working with oils and aromatherapy is pretty familiar to me. One of the oils I received was clearly rancid. The color and smell of arnica and rosehip oils showed that they are very bad quality. I sent them an email explaining the reasons why I wanted a refund for some of the products. I sent pics that showed the color of the oils..etc and asking how I could send the products back, because obviously I won´t use them. Their reply didn´t show any intention to help and of course they won´t give me a refund or any other solution. So 28 pounds directly to the rubbish. I don´t recommend this company to anybody, either for personal use or skin formulations

  • Arnica oil, rosehip oil, ho leaf essential oil

    Goods purchased & cost

  • On time


  • Customer Service

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