Life-Style-Shop - www.life-style-shop.com

Life-Style-Shop - www.life-style-shop.com

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Customer Service

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Life-Style-Shop - www.life-style-shop.com

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Life-Style-Shop - www.life-style-shop.com
1 23 user reviews
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User Reviews

Jackieg2271
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Warning To All

I wish I had never seen, nor heard of this company, DO NOT use them, they are lowlifes , who pray on people like you and me.

I ordered a bottle of perfume early Dec 2013, Jan 2014, I started emailing them to find out where my perfume was, I received emails, saying that they will look into it, and get back to me, and to date I still have not received either, my perfume, nor money back!!!!

So you will order from them, but you will never receive the item/s that you have ordered and paid for.

I do not understand why, someone would do this to another person, in this day and age, they know people are struggling with their finance's, and

I do not understand why they have not been arrested and charged with fraud!!!!!

THEY ARE A NO STAR COMPANY, but I had to give them 1 star to leave this comment :(

john.doggett
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These People Actually Do Not Have Products Or An O

These people actually do not have products or an office building, but are making unrealistic offers, take the money and string you along until its in their bank. I just can't understand why reputable banks and credit card organisations have not refused their business, as this has been highlighted on TV several times in the past. I ordered Drakkar Noir EDT 200ml at a third of the price that local shops are asking, so i'm just as stupid and greedy as everyone else. I suggest you only pay through organisations such as Paypal etc., so at least you can get your money back from them. Did anyone else actually talk on a phone to them? I think not. As well as going on line to inform, Phone your bank or credit card company and ask them to take action to block this "company", as you might at least save some other sucker from wasting money, and at least force them to change its ID.

ScamSite

My Daughter Ordered Me A Present In April, It Neve

My daughter ordered me a present in April, it never arrived then she was told she had to wait longer. She contacted them again and they said they would track it through Royal Mail so she had to wait another 14 days, then they ignored her emails and she could not get through on the phone so I tried and they pick up then hang up so I emailed and they replied saying she would receive a full refund in 5 - 7 business days OF COURSE SHE DID NOT AND NOW THEY ARE IGNORING OUT EMAILS.

THIS IS A COMPANY SET UP TO FLEECE HARD WORKING PEOPLE OF THEIR MONEY, WHAT GOES AROUND COMES AROUND SO I HOPE THE STAFF ARE REALLY PROUD OF THEMSELVES!!!!! 

Psykotic
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Warning

This company did not send my order and I lost £40. They string you along for about 3 months promising a refund then ignore all emails. They are based in another country and you will NOT get your money back.

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ScamSite

This is exactly what happened to my daughter, it is so infuriating and I cannot find anywhere that they can be reported since the Office of Fair Trading closed down on 1st April. So angry and disappointed.

Trinita
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2/4 Wrong Products.still Waiting After +1month,for Rest Or £

I MADE ONE ORDER MORE THAN A MONTH AGO, WHEN MY PARCEL ARRIVED WAS WITH THE WRONG PRODUCTS, THEY TOLD ME TO SEND THEM BACK, BUT I TOLD THEM TO SEND ME THE REST OF MY ORDER TO SEE HOW MANY PRODUCTS (PERFUMS) I HAD TO SEND AT THE END.

AFTER NEARLY 6 WEEKS I STILL DONT HAVE ANY ANSWER, ANY SIGNAL OF THE REST OF MY ORER, OR A REFUND FOR THE PRODUCTS THAT THEY NEVER SEND ME.(I TOLD THEM TO SEND ME PRODUCTS OR MY MONEY BACK), BUT NONE OF THOSE SOLUTIONS.

WORST INTERNET SHOP ONLINE EVER!!!

AFTER SPEND MORE THAN £100 I EXPECT MORE PROFFESIONALISM.

AND I WILL TELL ALL MY CONTACTS TO NOT BUY THERE.

TRINI SERRANO

Guest
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Don't Buy From Them!

I ordered perfume, and 2 months later, it still hasn't been delivered. I lost £35.

LisaH3
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No Perfume & No Refund - Please Read Before Ordering

I never received my perfume ordered in April 2014, on chasing via email I was informed that they would look in to it and get back to me, they never did. I chased again and was given this information:-

'We are providing 2 options of delivery:

Economy - Offers great value but does not feature tracking information or insurance

Insured - Tracking number and Insurance is included up to €300

According to our records you have selected and paid for economy delivery.

When checking out you confirm that you have READ and ACCEPT our T&C.

These are also the T&C of the EMS Network which we use as courier and comply with.'

I have been told by my credit card company that I can not claim as I opted for economy delivery, the uninsured method. So I emailed Life-style-shop to request information relating to the postal claim that they had supposedly raised with their delivery company so that I could find out what has happened. They have not responded to any of my emails since. I have lost £40 and have no reason to believe the perfume was ever sent. Do no buy from this company.

Figurasik
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Life-style-shop Review

Make an order for product: For Her Musc Collection By Narciso Rodriguez For Women EDP 100ml

Code: 3423470891249

After 30 days nothing arrived. After several e-mails to support, got an answer that my order will be refunded. After that my account has been blocked and refund not been made.

wendy84
1

Customer Service

Avoid At All Cost!

Goods never arrived and when i contacted them a month later was told to wait another 2 weeks and they would investigate.

After a few more emails from me wondering what the status was i was told that it was my fault as i had not opted for the extra tracking service on postage. Refused to send me a proof of postage. Even though they claim they are based in UK (and have UK phone number- probably through skype) they are actually based in Slovakia. All good reviews for this company are fake. They also operate as euro-market.org

I have reported them at the Citizen Advice Bureau, UK Trading Standards and Action Fraud. I have also requested a charge back for non delivered goods.

Avoid them at all cost!

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ScamSite

Thanks from me too, I was wondering where to report them so thank you for the information, I just hope it gets them shut down but somehow I doubt it or they will just set up again in a different name. So angry as it was a gift from my children and was ordered in April and they have been fobbed off ever since and now ignored.

juliejulie23

Thanks for your post as I have been tricked too. I will report to the relevant authorities you've described. I was tricked and I am really angry!

nmeharg
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Avoid. Do Some Research On The Web Before Mistake

So, was stupid enough to use these people to order some shampoo for my wife.

Big mistake, good never arrived and when i contacted them a month later was told to wait another 2 weeks and they would investigate.

After a few more emails from me wondering what the status was i was told that it was my fault as i had not opted for the extra tracking service on postage!!!

Really?? Its the consumers responsibility to ensure delivery??

Anyway, stay well clear of them.. turns out you can set up a website and never send anything out that has been ordered as long as people don't pay for tracking...

OH AND I HAVE PROOF OF PURCHASE since that is the company's SOP on other review sites to get bad reviews deleted as soon as possible.. horrible way to do business

ON TRUSTPILOT THEY GET BAD REVIEWS DELETED FOR SPURIOUS TECHNICAL REASONS look at every deleted review and know its a bad one they got removed

Also, the good reviews from people on other sites with British names based in the UK all look like internet stock photos and none of them can write in English properly?!! hmmmmmmm they sure do seem legit eh?

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Q&A

mejulie1970

I placed an order for a bottle of perfume at the beginning of April and to date I haven't received anything. My emails are not receiving any response. Is there a way I can get my money back as clearly I am disappointed by this level of customer service? Thanks

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Stargirl1

Don't you find it strange that all the good reviews have the word 'awesome' in there somewhere? Somebody else noticed this, I can't find the review any more, but it was suggested that these reviews were fake, maybe from employees.

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