Health Monthly Reviews - www.healthmonthly.co.uk

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★★☆☆☆
2.2 / 5
29% of users recommend this
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Latest Reviews

★☆☆☆☆

“do not use”

Written on: 19/01/2021 by sjha (1 review written)

Nearly 3 months after I placed a simple on-line order I have not received it. I have sent them several emails & received only one reply saying that it was being shipped from the USA (I would never had ordered it if I'd realised). They can't be contacted by phone & I've not received a reply to my email asking for a refund. Not sure whether they're incompetent or crooked… Read Full Review

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★☆☆☆☆

“Buyer beware. ordered in November. currently Jan9th....”

Written on: 09/01/2021 by therobbed (1 review written)

Buyer beware. ordered in November. currently Jan9th. item was listed as in stock, when it wasn't. they arent responding to my emails. its been 6 days and just an automated email telling me not to leave bad feedback. dont shop here. my advise. i will be taking this company to the trading standards and i implore all other customers to do the same. i will ammend my review if this terrible company refund me or deliver my goods… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 20/12/2020 by Huffman62 (1 review written)

Stay away from this company! I ordered the package on 8/29/2020 - almost 4 months have passed and the package has not arrived! I have asked for a refund but they refuse! They keep replying to my e-mail with the same generic message: "Due to the fact that the items are still in transit I am afraid we are unable to issue a refund at this time." Really? How many months have to pass for them to realize that the package will probably never come? Even if it eventually comes in what kind of shape will… Read Full Review

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★☆☆☆☆

“NEVER BUYING FROM THEM AGAIN”

Written on: 12/12/2020 by 76Salisbury (1 review written)

Due to a major health issue, I ordered recommended medical supplements from Health Monthly months ago. They still haven't arrived. I have had to incure the cost again and buy from another company. I have cancelled my order for lack of delivery and breach of contract and asked for a refund. They refused despite many emails and my pleading. This company ignores their legal obligations, ignores customers' needs, and shamelessly continues to take orders it clearly cannot deliver. Customer Service… Read Full Review

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★☆☆☆☆

“If I Could Give Zero Stars I Would ”

Written on: 30/11/2020 by McNeill238 (1 review written)

If I could give zero stars I would. Item ordered at the end of August, despite several emails no product has arrived. Three months to get an item, even if you blame Covid, is totally unacceptable. I have asked for a refund but company has refused. I will never trade with this company again and I would advise anyone to steer clear… Read Full Review

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★☆☆☆☆

“Avoid this company.”

Written on: 21/11/2020 by Stuart448 (1 review written)

Ordered some vitamin tablets on the 13th of September 2020 and still haven't received them. Contacted their customer care several times and spoke to a man, and he blames it on the Covid. It has been 67 days since I ordered and paid for the items, and decided to contact them again and ask for a refund. But he said that he is assured that they will arrive. Funnily, he can't provide me with a tracking number though. He must have a sixth sense, for him to be so assured! Avoid this company like… Read Full Review

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★☆☆☆☆

“No goods arrived, no refund.”

Written on: 23/09/2020

I ordered on the 18 July and was given the 12 August to have my delivery date, already a very long time to have to wait for the order. Came the 12 August and as I have had 7 items, not one item came. Contacted them and got a very generic response about how they are getting delayed on their delivery side and that I should give them another 7 days. I did so, and again nothing. Wrote to them, again and again, a generic respond. By this time it was September and I requested my money back and again… Read Full Review

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★☆☆☆☆

“Disgusting customer service ”

Written on: 09/03/2020 by yjButcher52 (1 review written)

Customer service is terrible. I had to email them about a missing confirmation email regarding my order. I got two automated emails from them that "they are real people" and someone will be in touch with me soon. It is strange to point that out in an email anyway. Oh, do not worry, we are real people, suspicious. Two days later I received an email from a woman, from the company. She clearly just used the same email template and got my problem completely wrong. She said: "sorry to hear your… Read Full Review

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★★★★★

“Great prices”

Written on: 08/10/2019

The reviews here seemed a little mixed, but considering their prices were so low I thought I'd give them a go. Items took a little longer than I'd expect these days, but were on time according to the emails I received, which kept me informed with progress, and I even double-checked with their customer services who were super helpful. Would I order again, yes, but with some pre-planning to counter the delivery times… Read Full Review

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★★★★★

“Excellent quality products, great value for money”

Written on: 04/10/2019 by JoBugg (1 review written)

I am an old time HealthMonthly.co.uk customer, and I am used to give my full trust to HealthMonthly.co.uk site, which is serving me in an excellent way from so many years. Superlative customer support, great prices, best ones ever, fast delivery… Read Full Review

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★★★★☆

“Simple and effective website”

Written on: 02/10/2019 by DanielRichards (1 review written)

Probably the best thing about Health Monthly is their website. It has a "simple but effective" look to it, without any distracting clutter in the way, making finding the right products for me very simple to do. I managed to get a discount for my order, something one can frequently do on this site from what I've heard, and the supplements arrived on time and in good condition. Honestly, the only reason I'm not rating them 5 stars is because I reserve that rating for when I've had some sort of… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 01/10/2019 by anarubybasallo (1 review written)

For the past 2 years, I've been a loyal customer of HealthMonthly. All I can say is that everytime I ordered from them I always receive the products on time and in good package condition. Customer service is great as well. Thank you HealthMonthly!… Read Full Review

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★★★★★

“Great company and products”

Written on: 01/10/2019 by Anabella1952 (1 review written)

Great products and customer service from HealthMonthly. The ordering process was very simple, and the website was good to use and navigate. My order arrived within the delivery estimate and I'm very happy with the quality of the products. I've recommended HealthMonthly to friends and family due to their low prices and great products. Very happy and will definitely be ordering again… Read Full Review

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★★★★★

“Great products at great prices!”

Written on: 01/10/2019 by 215Doherty (1 review written)

I have always found what I am looking for on Health Monthly. They stock a huge range from many different brands. I have to be very careful what I spend as I am on a budget but I find Health Monthly to be the best value for what I need. I have recommended them to my friends who have also started to use them now! Very happy customer!… Read Full Review

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★★★★★

“Good Range”

Written on: 01/10/2019 by Jenny1983Long (1 review written)

Ordered and paid with payPal, arrived as expected so cant really moan at all. Must admit quite a good choice also and site was easy to navigate… Read Full Review

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★★★★★

“Great service”

Written on: 01/10/2019 by Jerome1269 (1 review written)

I had an issue with a product when I was not sure it was advertised correctly on their website. Health Monthly customer service was very quick to reply and provided me with all the information I was enquiring. Well done! My ordered then arrived on time. Happy with this e-commerce website and I will continue ordering. Genuine company to be trusted. And I found their products cheaper than on other websites. So I do recommend to anyone… Read Full Review

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★☆☆☆☆

“If this is how chemists take care of us what hope is...”

Written on: 14/08/2019 by ejLindsey271 (1 review written)

Totally disgusted by Health Monthly’s attitude, sold me 2 X Swanson Daily Multi Vitamins and Minerals each containing 250 tablets each, with no warning, highlighting any kind or disclosure shown on the page. When I received the bottles I noticed that the vitamins BEST BY date was 200 days left but 250 tablets in the bottle. The usage said take one capsule once or twice a day. I like most people take their vitamins only once a day. Health Monthly as a chemist think it’s perfectly acceptable… Read Full Review

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★★☆☆☆

“Ordered 2 items one arrived and the other I have been...”

Written on: 08/02/2018

Ordered 2 items one arrived and the other I have been told on its way it's coming from the wRehouse annoyed as if it's not in stock should be told when ordering … Read Full Review

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★☆☆☆☆

“Late late delivery”

Written on: 12/12/2017 by RosemaryMurray (1 review written)

Ordered an item that said uk delivery on 27 November, it is now 12th deccand they're saying I won't receive it till 18th December , really not happy. Called them when I finally got through they made excuses saying it was from the US… Read Full Review

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★☆☆☆☆

“Terrible!!!!!”

Written on: 21/09/2017

If I could, I would put no stars! I hace ordered my item in the 27th July, and now it is 21st September and it still didn't arrive. I am contacting the helpdesk and all they are feeding me is "be patient" and it supposed to arrive in October. It is UK company and I live in London. I think I would be better of ordering from USA. Would've been way more faster. Would NEVER EVER reconmend nor order from this website again. … Read Full Review

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