No goods arrived, no refund.

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Guest's review of Health Monthly - www.healthmonthly.co.uk

★☆☆☆☆

“No goods arrived, no refund.”

Written on: 23/09/2020

I ordered on the 18 July and was given the 12 August to have my delivery date, already a very long time to have to wait for the order. Came the 12 August and as I have had 7 items, not one item came. Contacted them and got a very generic response about how they are getting delayed on their delivery side and that I should give them another 7 days. I did so, and again nothing. Wrote to them, again and again, a generic respond. By this time it was September and I requested my money back and again another silly email and not giving my money back, again another email and again no refund. This company is not to be trusted with the stock in hand as they give you the impression that they have the stock even though is coming from different part of the world hence different time of delivery, but on this occasion, I don't believe that they had even sent one item to me and they never gave me a refund at the end of it. So be cautious with parting with your money, you might have to wait forever for your goods or never manage to get a refund from them.

  • Multivitamin

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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