DElLIVERY SHOCKING&CUSTOMER SERVICE POOR

Click here if this is your business
★★★☆☆
2.7 / 5
44% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

McCluregz1991's review of Fragrance Direct www.fragrancedirect.co.uk

★☆☆☆☆

“DElLIVERY SHOCKING&CUSTOMER SERVICE POOR”

Written on: 21/07/2016 by McCluregz1991 (1 review written)

I payed for next day delivery and they used many of excuses why it hasn't been delivered, tried telling me that it was a bank hoilday that's why, when it clearly wasn't. the gentleman I spoken to on the phone said I was lying and he wouldn't say that, the staff are not helpful with the stressful times this website gives you, I would not recommend you to anyone, customer service POOR, delivery POOR& they go around the houses with everything to get you off the phone quick.

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0