delivery lies

Chemist Direct www.chemistdirect.co.uk
★★★★☆
4.3
From 5647 reviews
87.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

nik49's review of Chemist Direct www.chemistdirect.co.uk

“delivery lies”

★☆☆☆☆

written by nik49 on 05/05/2017

did think this company was ok until my recent experience . ordered some goods that were promised for delivery on wed 3rd may 2017 ,they did not arrive. I phoned chemist direct on the Thursday to see what had happened only to be told that the delivery man had called 4.30pm and the delivery had failed ??? I was at home all that afternoon ,I live in a small semi and have a loud bell ...no one called ,I would have known ,also no card was left but I was told a photo of my house was taken by the delivery man . this turned out to be an old photo ! however I was promised delivery on fri 5th may but despite being in all day no one came. I phoned chemist dirct twice to ask them to confirm delivery was going to take place first at 2pm then at 4.30pm on both occasions I was promised the delivery would take place but it did not happen . I have now asked for my money back and will not be using this company again EVER ! I know things can go wrong but I hate being lied to .

  • medicines

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review

Nik49's Response to nik49's Review

Written on: 08/05/2017

will now update you on this review... on Saturday my parcel arrived but after I had signed for delivery and later unpacked it I discovered one item a glass bottle of medicine had a broken base and the contents were spilling out. so even more annoyed with this company ! however to be fair to them the problems seem to stem from their delivery agents DX . also chemist direct are refunding postage, replacing the damaged item and are taking the matter up with the delivery company DX.

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!