Failed internal validation checks

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gogo pogo's review of Boots - www.boots.com

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“Failed internal validation checks”

Written on: 14/10/2021 by gogo pogo (4 reviews written)

I am unable to place an order with Boots.com. I have a Boots account and have been a loyal customer for several years, but now my credit card payments are no longer being accepted. I don't have this problem with any other online shopping accounts, using the same computer, same browser and same credit card.

And Boots won't even tell me why - to quote Boots:

'As part of our internal procedures to protect our customers, we undertake a series of order checks. When these checks are carried out, if the order fails any then the order will be cancelled.

You could attempt to place the order again but your new order will be subject to the same checks and may be cancelled if it fails again at any point.

Our Customer Care team are unable to provide information regarding what checks are carried out.'

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