worse delivery service i've ever encountered

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Desirae454's review of Betterlife Healthcare - www.betterlifehealthcare.com

★☆☆☆☆

“worse delivery service i've ever encountered”

Written on: 13/03/2018 by Desirae454 (1 review written)

Bought essential wheelchair sunday for dely o/nite tues. did not arrive. Betterlife/DPD promised dely weds, then thurs, then dpd depot said it's on lorry on way by 10pm.
Package damaged, dpd were going to repack and send for our approval, if no good would resend another for this sat delivery.
Did not arrive, now DPD says its damaged awaiting our depot inspection at Dartford. My husband cannot go there, I have a broken leg, cant get to the loo.
Told a catalogue of stories by betterlife/DPD.
Probably took money and no stock. Could have driven up north to a showroom and bought one.

DPD tracking online useless. Have phoned Betterlife 4 times, emailed 15 plus to dpd/Betterlife.
Been stuck in for 9 days, could have got out 5 days ago, need it to get into car for shopping, ruined mothers day.

Avoid them like the plague, buy face to face, much better, less stress and trouble.

  • £91

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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