I would have preferred an option to award no stars! purchased shampoo some weeks ago to the value of nearly £90 and still waiting. As with other customers advised to by customer services that the item dispatched and to check any 'safe spaces' for the delivery! The company have not been able to provide any details of the delivery company/tracking details - I do believe the product has not been sent. If I had read the previous reviews I would not have purchased from this company - but I will continue my fight for a refund. Please save your money and avoid at all costs.

It's been over 2 months since I've ordered their products and none of them arrived... I've exchanged some emails with 123Hair&Beauty a month ago and they apparabely dispatched a new set of products as the other ones 'got lost'. Well..needles to say I'm still waiting but I don't hold my breath. I've asked paypal for a refund. It's really terrible because it took me a lot of time to find and order these products (time that I don't have!), I believed that my products would eventually arrive and I wasted more time waiting...now I need to find a new supplier...more waste time wasting...They should have paid me for these wasted hours! I'm no sure how and why this company still exists??Reviews are terrible!

I wished I found this page 25 days ago. Do not ! I repeat do not deal with these people Got to go back to pay pal and try to get my money back Don’t hold out much hope. They even won’t answer emails. Having a good laugh at my expense.

Wish I had red the reviews! Please don’t even consider buying from them. No product, don’t send and make excuses. I paid extra for quick delivery, 25days later… nothing! It remains to be seen whether or not I will get my refund. Looking at other reviews I don’t hold out much hope..£20 down the drain. Could have been worse but companies like this should not be allowed to continue trading. Nothing to like about this company I wish I hadn’t stumbled across them on the internet. .

They don’t deliver, make promises they don’t fulfill and don’t refund. Avoid. You have to assume you will loose your money.

Ordered my product 3 weeks ago and still no sign of it. Wish I had read the reviews before ordering. Make sure you pay with Pay Pal , you stand a better chance of getting your money back.

Ordered a set of hair clippers on 17th May said 10 days still haven’t received sat at Hermes for 12 days difficult to get In touch with and still waiting for refund

Although I received an email that my order for Haircolor has been shipped, it has not arrived at all. I tried to call them in UK but theres was no response. This seeme to be a fake operation to defraud online customers of their money. Never buy from this company.

I ordered perfume as a birthday gift. It didn't arrive. When I emailed to query I was told it had been damaged in transit. They did offer a refund and apologies, but I was not impressed.

If only I had seen these reviews beforehand. My order never arrived despite being charged. I have received no replies to my follow up emails. I paid for the item on my credit card and will report them to visa.

Do not order from here. It is a joke. My order never arrived (to be truthful i dont think it was ever sent). After emails it was TWICE supposed to be resent & when again both times it never arrived & i emailed again there was always an excuse. I got a refund in the end. But so glad i paid by paypal as that gave me a bit of peace of mind that i would get the refund.

I've ordered twice from 123 Hair & Beauty and the orders never arrive Please DO NOT use them

Great service and brilliant value

Really pleased with my order of MoroccanOil - and the cheapest I could find anywhere online, with free postage as an added bonus! Great service. Will be ordering from you again :-)

Excellent service. Product as described, delivered before expected.

I ordered two of the viral colour shampoos and they were with me within two days and they are so worth it! They dye my hair better than any proper dying kit! They are so worth the hype and I will definitely be buying them again when I run out. Would highly recommend to anyone who wants to dye their hair as there are about 10 different colours available, I picked the baby pink and dark pink and decided to mix the two and the results are great. I love them!

So I ordered on the 23rd of the month and on the 1st I was still waiting for my order to come.I emailed them and the answer was you have to wait for the 7 days to pass and after contact us.Hello! I was already waiting for my order for 7 days ... Anyway the order came later than 7 working days... I will never order again.Fix the errors that you’re having with the dispatch of your orders 123 hair and beauty or soon no one will order from you because they re waiting too long for their things to arrive. I mean I’m ordering from a different site for my mum in Romania and the order is there in maximum 5 working days.And we speak about customs and stuff and you’re not able to send an order in uk in not even 7 days! Disgraceful!

Bought from this company on 5th November for an advent calendar, paid for express delivery and this was delivered on the 7th November. Quick, reliable service! I called and spoke to a young lady at the office to change my address as there was an error, this was dealt with a professional quick manner. Very happy with the product and the service and would use again!

I placed an order on a so called express delivery and it didn’t arrive! The girl I spoke to advised a problem with Royal Mail but it would arrive the following day still no item! Called again to be advised it would be with me the following day again but still no item. Called a third time to be advised it was with Royal Mail at the depot and would be delivered at some point Tay day when I asked what depot she told me a depot up north ( I am in the Midlands highly unlikely that it would be delivered that day) I asked to speak to a manager well what to say about the person I spoke, rude unprofessional imbecile. Coughing and sniffing down the phone then proceeded to laugh about the situation which I don’t find amusing in the slightest. I asked for a full refund so I could purchase the product from a more reliable and reputable company she advised she would contact Royal Mail first to stop the delivery (well there was no danger of it being delivered) I asked for contact to be made to myself by lunch time this was not done I had to call them back and dealt with the rude unprofessional so called manager who claimed she emailed me when in fact she didn’t! To be told that she had sent a refund request to their finance department I am still waiting for my refund. STAY CLEAR OF THIS COMPANY YOU WILL WASTE TIME AND MONEY AND LOOSE PATIENTS!!!! UNPROFESSIONAL SHOWER OF