Winedancer.com Reviews - www.winedancer.com

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★★★★☆
4.2 / 5
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Latest Reviews

★★★★★

“Amazing service ”

Written on: 10/10/2019 by Helenwhalay (1 review written)

I have to say , one of the most professional companies I have dealt with , after a little hiccup on my partners birthday present being delivered to early , the wine dancer went above and beyond to rectify this . They sent another surprise bottle of wine , completely complimentary to my partner as a surprise . Amazing customer service , lovely professional company . I would highly recommend them to everyone… Read Full Review

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★★★★☆

“after a little hiccup with the couriers all sorted to...”

Written on: 13/04/2015 by Taniyahv258 (1 review written)

after a little hiccup with the couriers all sorted to a very satisfactory conclusion. I have used wine dancer in the past and I will them again… Read Full Review

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★★★★★

“Great service, superb product”

Written on: 28/09/2014 by Daltonkn22 (1 review written)

After a long search online for a special Port for my fathers 60th Birthday I found winedancer.com. They did not disappoint. They had the right year, the right price and according to my father, the Port was simply fantastic. I had it put in a personalised box as well which they made and put a message on the front of it. My father found the 'personal' sentiment really good. Thank you winedancer. Easy to find the right gift and delivered on time on and as I ordered it. Will certainly use you… Read Full Review

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★☆☆☆☆

“Ruined our surprise 70th gift”

Written on: 24/09/2014 by veGoodman261 (1 review written)

Order placed with 4 weeks notice. Item delivered on correct day only for the RECIPIENT to be called and asked if they received 3 bottles or just the 1!!!! Surprise ruined! I only found out about it from the receipient as they NEVER even bothered to call me to explain! Now we have a ruined gift which we will be lucky to receive in time for his birthday!!!! Terrible service, no remorse shown, no compensation for such a huge error… Read Full Review

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★★★★☆

“Framed Coin Collection”

Written on: 06/08/2014

Thank you so much for a speedy delivery, ordered yesterday and received next day! It's a little keepsake for my friends birthday. I'm delighted with it and your service. Thanks again. … Read Full Review

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Petradance's Comment

Written on: 18/08/2014

We bought several cases as corporate gifts (and shall continue doing so). Due to the nature of our business I needed more text than offered online which was no problem and in fact done beautifully and exactly as per my request. That coupled with the speedy delivery made for an excellent buy and a wonderful presentation. Many thanks to you and your team. - Dr P Dance

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Read 1 Comment
★★★★★

“Amazing price & service!”

Written on: 09/10/2013

Was looking for vintage wine for 60th birthday gift - found what I wanted and Winedancer.com was one third cheaper than other retailers. The bottle came beautifully packaged in a wooden box and arrived within 48 hours. Amazing value and service - thank you! Judy Green… Read Full Review

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★★★★★

“ Excellent Service. ”

Written on: 01/10/2013

Order two bottles of wine with a Photo on Saturday arrived today (Tuesday) Would definitely recommend this company,with its excellent service & communication.Many thanks… Read Full Review

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★★★★★

“Thank you!”

Written on: 11/07/2013 by IanBisset (1 review written)

Thank you so much for all your help! I really don't think I'd have ever been forgiven for not getting a gift for my nan's birthday your champagne box went down a treat!! Special thanks for everything you managed to do in such a short time :) Would recommend to anyone… Read Full Review

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★☆☆☆☆

“took money and sent no wine”

Written on: 10/07/2013 by ivan.m (1 review written)

I ordered a case of numanthia 2005 wine in March from this website. They took the money from my card but turned out they did not have that wine. I asked for refund. they tried initially to do it, or so they said, but by then my card expired and they could not succeed. I told them the details of a new card but they decided not to bother. It is 186 pounds, so I wrote them a letter in beginning of June that I will take them to small claims court. they responded promptly that they will sort out… Read Full Review

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Winedancer's Response to ivan.m's Review

Written on: 12/07/2013

We only had 2 Bottles of the 2007 vintage and the new stock would also be of that vintage. We waited for a reply to our email because we cannot refund to an expired card. Although a new date was sent for the expired card, we explained that we cannot refund to a card that has not been through our system.
In this particular case we will now send a cheque for the total amount. Matters have been delayed because we have moved into new premises. As a form of apologising we are going to send a free bottle of Romanico from the Toro area.

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Ivan.m's reply to Winedancer's Comment

Written on: 12/07/2013

I appreciate a bottle of Romanico and hope to receive the check, thank you. But let us be honest. I have kept all communication with you and there is no mention of not being able to deal with the card that was not in your system. You have been taking it easy. Until I exposed the issue on this forum. Thanks to reviewcentre.com!

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Winedancer's reply to Ivan.m's Comment

Written on: 15/07/2013

We are sorry but the moving the warehouse and changes the computer we have missed the that email but if you sent a reminder we would sent the bottle of wine and the cheque.

On the or point if the
Numanthia
We have carried small stock Numanthiae because the Eguren Family sold the Numanthia to a large company and now Marcus Eguren makes the Victorino Toro.

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Read 3 Comments
★★★★★

“Personalised wine”

Written on: 17/03/2013 by Rob.percy (1 review written)

We recived our order 2 days after ordering. A fantastic company with great communication, we would highly reccomend Ron and his team… Read Full Review

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★★★★★

“Photo on the wine label”

Written on: 29/03/2012 by claire-frerrr (1 review written)

Just a note of sincere thanks for the trouble that you went to due to my inability to order online. The wine arrived today and I am delighted with the way you doctored the photograph. I have no doubt that I will be ordering from you again… Read Full Review

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★★★★★

“wine gift ”

Written on: 31/01/2012

We sent a 1962 vintage port wine gift box a my dad was very happy and deliver on time for his 50th birthday gift… Read Full Review

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