Fantastic customer service!

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★★☆☆☆
2.2
26.0% of users recommend this
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Click here if this is your business

triciabea's review of Waitrose www.waitrose.com

“Fantastic customer service!”

★★★★★

written by triciabea on 02/04/2024

I did an online grocery order- from a cruise ship! I got the dates wrong and I wasn’t going to be home when my order delivered. I phoned my local store who told me not to worry- my groceries hadn’t gone out yet so they would be put back in the store. I don’t think I would have got that level of care and service from any other supermarket,
Well done and thank you Waitrose!

  • No complaints from me.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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