overzealous Security guard

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andy1572's review of Sainsbury's www.sainsburys.com


“overzealous Security guard”

Written on: 18/06/2020 by andy1572 (1 review written)

I went to my local Sainsbury's store today in monkseaton, Newcastle to pick up an item, I snapped a photo of the closed checkouts in Argos as I was talking to a friend on whatsapp, I really didn't think there was a problem.. no people or products were in the photo may I add. Upon leaving the store I was confronted by security Infront of all the other shoppers and told it was illegal to take photos in store (it's not I checked) after a brief exchange of words with the older security guard the younger guard stepped in. Both of these guys breached social distancing rules I might add. His attitude was disgusting and I could tell immediately that he was trying to provoke the situation, grinning at me and trying his best to get me to lose my temper.. my thoughts are he was a bit bored and wanted some excitment at my expense, to be treat like this in store during the current pandemic was disgusting and it took great effort to walk away as such I am now reluctant to go back to shop there, I realise that this isn't an issue with Sainsbury's as such but as a representative of their store I feel that my only recourse is not to go back and that shop security needs to be retrained to descalate rather than inflame a situation and that guards such as him have no place on the shop floor working directly with the public

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