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“Courteous but Slow”
Written on: 19/06/2019 by hoypaloi (1 review written)
1st order UBS removed due to damage 2nd re order UBS removed due to damage. Over 3 weeks for reimbursement. Too many parties involved in what seemed a simple process. Very slow e-mail communication system with Eebria. Ordered another cider gift from another company and they delivered within 48 hours as promised No third parties. Rather too late really for the thank you gift intended for the recipient. Eebria need to check the systems as 2 damaged boxes are a little suspect I feel… Read Full Review
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“Sorted”
Written on: 07/06/2019 by Kingsburybushcraft (1 review written)
I had a few problems with my first order but the customer service is excellent and it was sorted out very quickly. Buy with confidence… Read Full Review
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“Original delivery broken in transit. Received a...”
Written on: 31/05/2019 by jpBragg190 (1 review written)
Original delivery broken in transit. Received a replacement in less than 3 days from supplier. Great customer service… Read Full Review
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“Fast and Efficient ”
Written on: 20/02/2019 by StoutFan1994 (1 review written)
The selection of Gadds brewery products was excellent, with the website being incredibly easy to use, and delivery fast and efficient, with good communication throughout. I was recommended by a family member, and will continue to use this service to gain access to beers that are not only difficult to come by locally, but are also of fantastic quality… Read Full Review
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“Nice”
Written on: 14/02/2019 by Welchwn308 (1 review written)
I really recommend to buy here, price isn't high and food is tasty… Read Full Review
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“Speedy and product as described ”
Written on: 14/02/2019 by Clm2304 (1 review written)
After trying mad kitty in the shambles tavern in York we decided to try and source some to have at home. We were pleased to find Eebria.com sold this lovely beer. I ordered whilst in York and 2 days after returning my parcel arrived with UPS. The beer arrived well packaged and even felt refrigerated. Will definitely be using again. It’s better to order large quantities as the delivery charge is the same. And the prices are very reasonable… Read Full Review
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“Eebria Christmas Box ”
Written on: 21/12/2018
Ordered this as a present, having ordered several times before from the site. I ordered on Wednesday afternoon and it arrived within 48 hours despite being within a few days of Christmas, which was very quick and extremely convenient. Eebria have an impressive and constantly growing selection of beers and offer a good service to boot, so I'd certainly recommend them… Read Full Review
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“Very pleased with the order”
Written on: 20/12/2018 by Conradg221 (1 review written)
I was very pleased when I received my order, the manor in which my order was packaged was very satisfactory and the added beer mats were a nice touch. I wouldn't hesitate to recommend this service to a friend… Read Full Review
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“Delivered to where?”
Written on: 07/12/2018 by KPWEST (1 review written)
Ordered some cider as a surprise 50th birthday gift but the box was delivered to a local convenience store with no notification. Only when I tracked the order did I find out where it was. Really not impressed as I thought I had paid for door to door service, not a drop off at some random shop… Read Full Review
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“Somerset beer and cider,”
Written on: 30/11/2018 by JohnAmadeusGriffin (1 review written)
Have just received the best of Somerset from Eebria; beers from the little Quantock Brewery near Taunton and a range of ciders from long established Sheppy's. Eebria's purchasing site is beyond praise, likewise the customer service and the exceptional quality of packaging. I shall be a returning customer… Read Full Review
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“Beer order”
Written on: 19/11/2018 by Petermetcalfe (1 review written)
I had pre ordered a selection of beers from the pohjala brewery in Estonia, the order was dispatched on time and arrived safely, as always well packaged. 5 star service… Read Full Review
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“Very pleased with my purchase”
Written on: 01/10/2018 by nartingstall (1 review written)
Nice selection of craft beer at a sensible price. Well packaged and thoroughly enjoyable experience consuming it. Well worth a try. Thank you Eebria… Read Full Review
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“Good service”
Written on: 11/07/2018 by Pricekt200 (1 review written)
Order complete and delivered in 72 hours - happy days… Read Full Review
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“Excellent Service”
Written on: 11/06/2018 by IanRR (1 review written)
Amazing beer, incredible service, great value. I would highly recommend EeBria to anyone, and everyone, who enjoys trying/discovering new craft beers (or ciders) produced by breweries across the UK. … Read Full Review
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“Can't wait to gift it!”
Written on: 08/06/2018 by McNeilms119 (1 review written)
I knew my boyfriend loves Wild Horse Beer but he thought it could only be bought at a pub in Llandudno, so I was very happy when I saw it could be purchased online! It was a reasonable price and offered a mix and match set with a glass. I ordered it 3 weeks in advance, assuming it was a small independent company that would take weeks to deliver... it arrived at my door 3 days later! I will definitely be using them again... I'm guessing for all of his future birthdays haha… Read Full Review
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“Selling goods online should be fairly easy right? Not...”
Written on: 30/05/2018 by GoveranceMan (1 review written)
Placed the order, but couldn't pass age verification. I'm 5x, been at the same address 21 years, on the electoral roll for 8 years, what system are they using? They approved it manually fairly quickly. Order tracking number sent, saying "Parcelforce" with that weblink but number provided didn't work for Parcelforce - wrong length. Wrote to them and they replied "oh it's UPS" - not even a "sorry". UPS site said "label has been printed" and no further information. Nothing. 6 days after… Read Full Review
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“It's so easy!”
Written on: 04/05/2018 by McFarlandef264 (1 review written)
This is a great site if you like your beer!! It was very easy to find the brewery and ale that I wanted to order( tasted while on a cruise ship and nowhere near us).It has very clear information about the cost of delivery and I think very reasonable costs. I ordered on the Monday and it arrived Wednesday.....well boxed and all in one piece. I will definitely be using again… Read Full Review
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“Worst Customer Service experience for a long time”
Written on: 02/05/2018 by kensmith176 (1 review written)
I placed an order with plenty of time for my Son's birthday, only to find that the order had not been delivered, but returned to depot without informing me. Having contacted EEBRIA 4 times through their website, as for some bizarre reason they don't like to talk to people, I eventually received a glib e mail saying they would contact the supplier! No apology for the delay, or update as to what was happening. Given the tenor of the two e mails received from EEBRIA, I'm expecting these… Read Full Review
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“Outstandingly customer service ”
Written on: 22/04/2018 by Aj226 (1 review written)
A great little company offering loads of beers. Struggled at first to register the address for delivery due to not being able to confirm the occupants were over 18, but Kai got back to me within minutes to ensure my order wasn't delayed. Kai then emailed me personally to say when the items were due.. Slight problem with the delivery company - the couldn't find the address - despite house number being on a sign and the front door - so left the delivery card in another address along the… Read Full Review
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“Excellent customer service ”
Written on: 12/04/2018 by Debbyc1 (1 review written)
Extremely helpful and professional company. Fantastic range, and quick and easy order process. The customer service was excellent. Highly recommended… Read Full Review
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Qwerty3's Comment
Written on: 24/02/2019
Great beer selection. You can choose to your taste and wallet. Excellent service and fast delivery to the address. I am very pleased that I ordered the goods in this store.