Candy Warehouse - www.candywarehouse.com

Candy Warehouse - www.candywarehouse.com

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Candy Warehouse - www.candywarehouse.com

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Candy Warehouse - www.candywarehouse.com
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Customer Service

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Bad Customer Service

I paid extra for shipping - like as much as my order - so my candy would arrive on time for an event. The website said my purchase would be packed with ice packs, which is wasn't! The order was melted and with short notice I was unable to replace these items. I contacted customer service by email (over the weekend) and received NO response. I returned the damaged candy - another $15 to ship it back (we're talking alot of candy here) and they call me and say no refunds, no partial credit, nada...I'm very disappointed in this company and will never order from them again. I'm still upset because I couldn't have the right candy for my event. They shouldn't advertise that they will package their product properly when they do not!

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