written by sirajb on 31/07/2013
Key elements that I liked about hatton garden refinery was the fact that they gave me a good offer The only negative element was the fact that the envelope took over three days to arrive. A RM problem I suspect Postive experience and will use again
written by Silvaw on 28/07/2013
Hatton garden refinery offered a good price for my articles. Only problem is that the gold pack envelope took a number of days to arrive. They confirmed when it was dispatched and I understand that this was an issue with my local post Happy and would consider hatton garden refinery again Silva
written by Miccy80 on 25/07/2013
As a low paid worker I needed some money as my car had broken down -needed a new head gasket. I work in a warehouse and so I needed the car to get to work. Send my gold to hatton garden refinery and they paid the money into my account that very day I was very happy with the price and if I have anymore gold lying around I will use them
written by danielmerry on 24/07/2013
Like allot of people I was quite skeptical about sending my gold off to one of these companies but I had a great experience with hatton garden refinery Posted my items on monday and the money was in my account yesterday afternoon at 1pm. I tracked everything on the Royal Mail website just to check. That had not been updated until 3pm that afternoon -these guys are fast and the price I got was what I was looking for. I am not an expert but I am 100% they have paid a good honest price for my gold I would use hatton garden refinery again and might have a smaller amount of gold to send them -perhaps around 40 grams or so. My advice to anyone thinking about selling their scrap gold would be to at least consider that company. I have had a positive experience and allot of other people have aswell, judging by this site and others. I was clear from the online calculator what I would get and in the end ahppy.
written by on 24/07/2013
I found this company very helpful. I had an old 22 carat bracelet that was given to me any any years ago. I had this bracelet in a drawer in my house for a number of years and came across it a few days ago. I called these people and after a quick conversation it was clear that they know what they where doing. A few days latter I got the cheque and was very pleased indeed I have no other gold items but will recommend in the future
written by walterK on 11/07/2013
All in all happy and they where able to give me a better price than the local firm and where able to send me the cheque the next day. Will use again
written by claireWxx on 04/07/2013
This was a very straight forward transaction: Sent them just over 58 grams and I got nearly 700 pounds, which I was very happy with and spent some of the money on cloths for the kids. Managed to scrape together more scrap gold and will be sending more -shame the price has gone down since
written by davidstuart996 on 28/06/2013
very quick with the price and the money was in my account within a few minutes. The price they offered was better than what I was expecting. Will be sending more gold next week David
written by SheerKhan on 25/06/2013
Loved the quick turn around time and this firm offered a good price 375 pounds ofr 30 grams Happy with everything - they helped me buy another sewing machine !!! Sheerie K
written by on 23/06/2013
I needed a ton of money as I had a council tax bill come through and it needed paying asap. My grandfather had left me allot of old gold coins and I decided to see what I could get for them. After speaking to these guys they promised a good price if I could get it to them within three days. I sent the coins off in the post the day I got the envelope and they came back with the price as promised In conclusion; great price and got the price I was looking for
written by BarbaraLorne on 22/06/2013
I sent 31 grams (weighed at the Post Office) of mostly 9ct gold to Hatton Gold Refiners in April.There were a few bits that I had bought abroad which were marked 14 ct. On the website on the day it was suggested that 31gms of 9ct would be worth about 360 pounds. I received a call from HGR the following day to offer me 308.89. I pointed out that the website suggested a much higher price, even assuming it was all 9ct, the man replied that it was doubtful that the 14 ct was actually 14ct and that the gold was very dirty! Because by that time I was back home in Spain and because I knew there would be a charge if I asked for it to be returned I accepted the money, grudgingly. I looked at their website straightaway and found that on that day they valued 31 grams of 9 ct at 390 pounds! I wrote them an email and received a reply to say that gold prices fluctuate a great deal, that the website was only a guide and they offered the price of the day (??), that their T&C's state they can offer lower but have been known to offer higher and that my gold only weighed 30 grams anyway. Even if my gold weighed only 30 grams it would have been worth 377 pounds according to the website "price of the day". Generally I felt a bit cheated but like many others I suspect found the hassle of the other option too much. I am not sure if I would use them again and would tell others of my experience.
written by MARCIN58 on 13/06/2013
I am a polish builder and needed hte money into my account quick. they send me a gold pack and it arrived the next day. I sent it back to the day this was a Tuesday and the money I was expecting was in my account that afternoon. Can't really fault them and as I said the service was very quick. it worked out well as I needed 500 pounds ASAP and this what I got Will recommend to friends and family MARCIN
written by simonsimple on 11/06/2013
Good service and came up with the money quickly Will use again
written by victraders on 11/06/2013
Hi I had a allot of old jewellery that I was not going to wear. I sent my gold off to hatton gardens and they came back with a great price and the money was in my account that afternoon. I was so happy I told a friend of mine to send her gold off as well. She was very happy with the price she got and they compared well to the offers she had from the high street. I think she went to the money shop and another pawnbroker. Thanks Vicky
written by MingH on 28/05/2013
I had allot of old jewellery. It was mainly 24 and 22 carat items from my mother country - Mainland China. After doing allot of research online and even visiting a local jeweller I took the plunge and sent my jewellery off to Hatton Garden's. I lady got back in touch the next day and the price for almost 300 grams of 24 and 22 carat gold was nearly 1000 pounds more than what I had been offer on the high street and what other people online where paying. I can't thank them enough and I have reccommended them to a friend who has a similar amount of gold. IN conclusion they offered a great price and the money cleared that day. I had no issues and the lady was very ploite (sp) over the phone. Will use again sp) english is not my mother language.
written by on 23/05/2013
The price that was given on their web site, compared to what they payed out three days later was a drop of £220. Very disappointed, also they don't give you £50 on top, it's within the price.
written by on 10/01/2013
I am an expat and need to get some money together quickly. I had some broken pieces of gold and this firm where able to give me a good price. Would recommend them
written by Kenny1955 on 08/01/2013
Sorted me out over X-mas with a good price and got the money to me really fast. Will use them again and tell friends Ken
written by HelenVine on 05/11/2012
I send hatton garden refinery a load of old jeweler=ler on behalf of my mom. It turned out that there was aloot of 18 ct and 22 ct gold which I did not know about. They paid me the full price for everything and I was very greatful for their honesty on the matter I have a few friends who are thinking about selland I will tell them about Hattn Garden Refinery
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