Avoid this company

4.2 / 5
81% of users recommend this

Mahoneyvd148's review of Hatton Garden Refinery - www.hattongardenrefinery.com


“Avoid this company”

Written on: 21/04/2015 by Mahoneyvd148 (1 review written)

Posted 40g of 10K gold in the form of a chain and a 1.9g platinum ring. Online quotes from their website gave a figure of £431.46 just for the gold. The package was signed for the next day and heard nothing further from them that day. Contacted a day later to be told they'd had a delay picking up their deliveries and that they'd tried to contact me (which they hadn't). Heard nothing further from them but had a mysterious payment go into the bank for the sum of £314. Obviously I'm not at all happy with this amount and them going back against their quote. I now have the laborious process of getting the deal cancelled and my gold back from them. Have contacted them so we'll see what happens but I'd stay clear if you are thinking of using these guys.

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