Winni.in www.winni.in

I recently ordered a cake from Winni for Mother's Day, eagerly anticipating its arrival by 6 PM. However, to my dismay, the cake hadn't been delivered even by 8 PM. Despite my efforts to contact Winni, I received no response. This lack of communication and failure to deliver on time left me extremely disappointed and frustrated. I expected better customer service, especially on such a special occasion.

I am writing to share my deeply unsatisfactory experience with the services provided by Winni on Valentine's Day, 2024.

Having placed an order for a cake for my wife on February 14th, 2024, through their website www.winni.in, my expectations were set high, given the promised 2-hour delivery window displayed on their platform. However, my experience turned out to be a complete letdown.

To start with, I paid Rs 1000 for the cake and selected the delivery time of 1 PM. Unfortunately, the cake was delivered a staggering eight hours later at 9 PM. This significant delay not only violated the promised delivery window but also disrupted the special plans I had in mind for the occasion. To make matters worse, there was no communication from Winni.in regarding the delay, leaving me frustrated and uninformed.

Adding insult to injury, Winni.in charged an extra fee for the delivery, a service that was far from satisfactory. The website showcases appealing images of their products, creating an expectation of high-quality items. However, the reality was starkly different. The cake delivered was not only subpar but could be described as nothing short of pathetic.

Attempting to seek redress, I tried to contact their customer care through the provided phone number, only to discover that it was out of service. The live chat option on their website proved equally futile, as it appeared to be automated and provided no real assistance. This lack of accessible customer support added to the overall frustration of the experience.

One of the most disheartening aspects of this ordeal was the realization that Winni.in outsources its orders to local vendors, who, in this case, failed to meet the promised standards. The disparity between the showcased images and the actual product delivered was evident, suggesting a lack of quality control and accountability.

Despite the 5-star ratings displayed on their website, my personal encounter with Winni.in has led me to question the authenticity of those reviews. I am inclined to believe that they may be misleading or, worse, manipulated to create a favorable image.

In conclusion, my experience with Winni.in on Valentine's Day was not just disappointing but also frustrating and infuriating. The late delivery, lack of communication, substandard product, and unresponsive customer service have left me with a bitter taste. I strongly advise against using Winni.in for any future purchases and hope that others can learn from my unfortunate experience.

horrible service. they will never deliver what u order for and the way the deliver it is even worse. quality………..never expect that from winni………and there customer service is way too horrible and they are never friendly. i ordered for laughing Buddha and a bonsai tree as a gift for my friends house warming. Instead they delivered some chinese doll and the bonsai tree was lifeless and leaf less. when i asked them they say that the chinese doll is same as laughing Buddha. thye are nothing than online robbers…………..plzzzzzzzzz don not waste your money…….there are lot of other providers who value their customers. STAY AWAY FROM WINNI……….Horrible service.

Last week was my mom’s birthday, so I thought to surprise my mom on her birthday. There is nothing more special than the birthday of mom. After all, she does so many things for me, so it’s obviously my responsibility to make her feel special on her most special day called birthday. I am in Navi Mumbai for the last one year and my mom lives in Ludhiana. The miles of distances are between her and me. But this time I wanted to be with her. But because of some reasons, I am unable to make a presence there; therefore, I made up my mind to send gifts online at her doorstep. So, I preferred Winni. It was my first time to deliver the gift online right at her doorstep, so I was a little worried. But it was quite surprising for me that they deliver my order on time. I had availed the same day delivery option. Trust me, they have delivered the exact gift that I have ordered. I highly recommend Winni. There are several reasons to choose Winni, but the one which literally makes me a fan of it is the timely delivery service of gifts. For the fast and hassle-free delivery of gifts at your doorstep, Winni is the right choice.

ZGood and fresh products delivered customer care team very supposed cakes was very tasty and flowers was fresh delivery on time I prefer everyone try this company service .awasome .I am very happy even my order is midnight service on the time delivery acorate 11:50pm order delivered. I planed the surprised for him. In one word wonderful service.

I totally love the service. I have so many doubts about online orders but your staff (shalini) cleared it with great excellence.

Finally, my order delivered on time and in good condition, i prefer to all my friends and colleagues about your website WINNI.IN

Once again thanks alot .........

This is best online gifting website in all over india ... They cover small village also. . Quality of product and service is also great

I am looking a birthday gift for my son. I am very happy. I choose Winni for this Excellent service Tasty rocky road cake, teddy bear, dairy milk chocolate pack, greeting card, Helpful customer care support Fresh 50 flowers bunch. Rather than others Winni is the best company For online shopping Variety of cakes and flowers is wonderful. I prefer all my friends and family.

This is my first order and I am liking the experience till now.

Would highly recommend ti to friends and family.

I searched for midnight cake delivery in Bangalore with cash on delivery option on internet. As a result i got a website called winni.in. Their customer service response for the delivery was excellent where i got the tracking order option also. i got my ordered on time as i expected and as they accept cash on delivery i paid after receiving my order.Awesome service for midnight time also.