Disgusting customer service

★★★☆☆
2.6 / 5
37% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

241Kehoe's review of The Unique Gift Store - www.theuniquegiftstore.co.uk

★☆☆☆☆

“Disgusting customer service”

Written on: 01/03/2021 by 241Kehoe (1 review written)

This company does not even deserve 1 star. I ordered a chocolate and flowers bouquet for £30 and paid more than £10 delivery to get them delivered on a certain day because it is not clear on their website that all their flowers are artificial. I sent them an email to say I was disappointed that they were not real flowers and I was annoyed I had paid over £10 delivery for no reason. The chocolate bars included have a big £1 printed on the wrappers which looks cheap, the whole thing is overpriced considering they are fake flowers. All they have done is argue with me via email, I have received really horrible emails from them. ‘The team’ that responds to customer emails is awful and nasty.

  • £40

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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