Essential Oils Refills Poor customer service

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Marsha1045's review of The Bradford Collection www.bradfordexchange.com

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“Essential Oils Refills Poor customer service”

Written on: 17/11/2021 by Marsha1045 (1 review written)

In August I received a flyer to purchase Essential Oil Refills for the Harmony of Life products. The flyer came in August and I did receive the oils that I had ordered. The more you ordered the less you had to spend. It has been a nightmare.
The oils were supposedly at a great cost. Four oils would cost $13.99 and each additional oil would cost $3.00 for a total of $22.99. I was astounded when I received 7 separate invoices each in the amount of $47.50. I sent a copy of the original pamphlet and did not get help of any sort. It is now November. I will be sending the oil back and hopefully I will not get any new invoices. I will not be returning to Bradford Exchange in the future.
There customer service is rude and will not forward you to a supervisor.
A very unsatisfied customer. (The truth about the cost would have been nice.)

Marsha Stull

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