Service par excellence!

★★★★☆
4.1 / 5
83% of users recommend this
  • Customer Service

  • Quality of website

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mufeed.usman's review of Gifts To India 24x7 www.giftstoindia24x7.com

★★★★☆

“Service par excellence!”

Written on: 10/12/2013 by mufeed.usman (1 review written)

I have been coming back to Gifts To India numerous times for timely delivery of happiness and joy in my family. I first took a chance way back in 2009. The site came up during a random search. I did not know a thing about how good the service would be or if it'd exceed my expectations.

Looking back now, seeing myself still associated with it only speaks for itself. To me, as a customer, the most important thing is being able to get proper response to my concerns and queries. Resting assured that on the other side of the world is a team who will take care of that. Gifts To India support team have always exceeded my expectations in that aspect.

Recently, even though I felt that the category for birthday gifts for kids was limited in choice, I knew I could safely rely on their delivery mechanism. That was very crucial as I was hard pressed for time. Wanted to make sure that my daughter had a smile on her face on her special day.

She did :-).

In my rush, I ended up making the payment twice for a particular gift. When I mailed the support desk I got their ever reassuring reply -

"Dear xxxxx,

This is to inform you that we have received the payment twice for same order .

Hence we are refunding back the other amount. and same will take 7-10 working days to reflect back to your account.

Looking forward for your kind cooperation."

Thank you and looking forward to many more years of doing business with you.

  • Goods purchased & cost

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  • Customer Service

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