Do not use

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  • Customer Service

  • Quality of website

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RogerWhybrow's review of Getting Personal - www.gettingpersonal.co.uk

★☆☆☆☆

“Do not use ”

Written on: 17/10/2020 by RogerWhybrow (1 review written)

I ordered some personalised candles for an anniversary. I received an email saying I could change the wording if I wanted so decided within an hour to change the wording.
Their website wasn’t working so I phoned and sent messages. I received a reply next day saying the changes had been sent to the manufacturer. Next day I received another reply saying wording couldn’t be changed. Next day (3 days after order) the item went into production with incorrect wording.
I would not use them again, absolute dreadful and non existent customer service. If I could give zero stars I would

  • £30.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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