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“I filled in all information to obtain a simple...”
Written on: 18/06/2015 by SValor (1 review written)
I filled in all information to obtain a simple obituary and then paid the $1 to get the report and the report came back with information on someone totally different, not even the same name or same state of the information I gave. DO NOT USE THIS WEBSITE. … Read Full Review
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“Obituary.us.org - is a sham!!!!”
Written on: 05/05/2015 by Chad449 (1 review written)
No results!!! Charged the $1 as advertised then took $18.95 and gave no results. Emailed and Text acting like they were trying. No results!!! They are operating also as deathinforeport.com!!!… Read Full Review
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“DO NOT TRY!”
Written on: 26/02/2015 by ReneMcNamara (1 review written)
Tried this site. They could not provide any info on the person I wanted. Then I see an additional charge of $18.95 on my card!! I am trying to get a refund and to cancel my account. But so far no luck. I may have to cancel my card and report them.. I hope it doesnt get to that… Read Full Review
Karmenjones-Obituary's Comment
Written on: 27/03/2015
Valued Customer,
Thank you for bringing this to our attention. We apologize for your recent experience
and would like to assist you. You can contact me via email if you would like to obtain a refund.
Best regards,
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Karmenjones-Obituary's Comment
Written on: 16/05/2015
Valued Customer,
Thank you for bringing this to our attention. We apologize for your recent experience
and would like to assist you. You can contact me if you would like to obtain a refund.
Best regards.
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“Bait and Switch”
Written on: 05/01/2015 by Myah38 (1 review written)
I followed all the prompts and was given a price of $1 for a single report. Based on this I paid, then I was informed the site could find nothing on my subject. I opened a chat and said I thought this was a scam as they did not even come up with the info I had found on my own, It was then I was told that I had agreed to pay $18.95 a month for their services. If I had not complained, it might have been months before I noticed these charges, Beware of this site! Obituary.us.org -… Read Full Review
Karmenjones-Obituary's Comment
Written on: 27/03/2015
Valued Customer,
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with our services. If you would like to obtain a refund for charges you have incurred, please contact me via email.
Best regards,
Karmen Jones
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Dlpresley's Comment
Written on: 16/08/2015
I just found out today when my bank contacted me, that I also have the same issue, of being lured in for a $1.00 fee, but where the actual charges were attempted for the $18.95 instead!
My bank person told me "what was really sad???Is they attempted to charge my account the $18.95 FIRST! Only after the THIRD attempt to charge my card, did they attempt to charge the $1.00 charge which I believed was the ONLY charge being done.
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Karmenjones-Obituary's Comment
Written on: 16/05/2015
Valued Customer,
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with our services. If you would like to obtain a refund for charges you have incurred, please contact me.
Best regards
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Dlpresley's Comment
Written on: 16/08/2015
Why do you continue to apologize, while the company continues to either defraud their customer base or doesn't honor its discounts which are offered?
I am NOT the only person here who has a complaint, and where this complaint is about how we are led to believe that we are paying only $1.00 at that time? Even if its a free 'trial only" offer, its unethical to attempt to charge of $18.95 and especially prior to billing for the so-called bargain rate of $1.00.
Instead of finding yourself with the need to apologize all the time, why not FIX the companies billing POLICIES first! and become an ethical company?
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“outstanding! I do NOT need the AMAZON card I am CS and...”
Written on: 15/10/2013 by csteeleaskcs (1 review written)
outstanding! I do NOT need the AMAZON card I am CS and attempting to help a customer get a report… Read Full Review
Karmenjones-Obituary's Response to csteeleaskcs's Review
Written on: 16/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“Best place to get an obituary that was going to cost...”
Written on: 15/10/2013
I needed information from an obituary to write a memorial. I searched for hours and found plenty but would have to join and pay monthly while I needed the service for just one time. This worked out perfectly… Read Full Review
Karmenjones-Obituary's Comment
Written on: 15/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“Obituary Review”
Written on: 14/10/2013 by carolchase (1 review written)
I was looking for an approximate date of death for a classmate since our 50th class reunion is coming up and we would like to have information on our deceased classmates. I was able to get that information. It was very simple to do. I would recommend this site… Read Full Review
Karmenjones-Obituary's Response to carolchase's Review
Written on: 14/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“Fastest, Easiest, Reasonable Serice I have found. thanks”
Written on: 13/10/2013 by dptbla (1 review written)
I have tried for over an hour to find out the date of death of a dear friend that I had lost touch with over the past couple of years. Every site I went to except for this one offered you a "Free Trial" that you needed to cancel with in the free trial period or they would charge your credit card for the membership. This is a great service for someone like myself that rarely looks up reports and does not need a membership. I will definitely recommend and use this service when the need it… Read Full Review
Karmenjones-Obituary's Response to dptbla's Review
Written on: 14/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“death of thomas holt”
Written on: 07/10/2013
very good service now i would like to review my search… Read Full Review
Karmenjones-Obituary's Comment
Written on: 08/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“thank you alot”
Written on: 02/10/2013 by shawnboy (1 review written)
Thank u so much I found wat ive been looking for the past 25yrs… Read Full Review
Karmenjones-Obituary's Response to shawnboy's Review
Written on: 03/10/2013
Thank You Shawn,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“there was a lot of useful information. i found...”
Written on: 01/10/2013
there was a lot of useful information. i found exactly what i was looking for. i would recommend this to anyone for the price… Read Full Review
Karmenjones-Obituary's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“very nice people”
Written on: 28/09/2013
I would use this link again, I used the chat and they were very helpful and they were a great help… Read Full Review
Karmenjones-Obituary's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“Not too bad”
Written on: 21/09/2013 by therealqb (1 review written)
I don't mean to offend anyone when I say that it's a lil frustrating being diverted to so many ads and stuff while searching for a loved one, but aside from that one annoying flaw it seems to be all right of course that also depends on how truthful the 'free' claims are and if I'm actually allowed to see the record without the extra time consuming nonsense or being asked for my credit card info. … Read Full Review
Karmenjones-Obituary's Response to therealqb's Review
Written on: 03/10/2013
Hello Therealqb,
We appreciate your feedback and apologize for the experience you recently had with our website and services.
Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You
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“Accurate and Fast”
Written on: 20/09/2013
I was impressed with the accuracy and the quick responce time. I appreciated very much that the cost was also minimal. Excellent site and I would recommend it to anyone especially if they are interested in genology. This could be an amazing tool. They let you know ahead of time that it may take as long as five minutes to run all the information but the time goes rather fast when you consider the amount of detail they are looking for… Read Full Review
Karmenjones-Obituary's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“obituary.us.org”
Written on: 20/09/2013
Easy, got the information requested in a timely manner. No hassel. The $1.00 fee surprised me, but was worth it. Thank you. Will use again… Read Full Review
Karmenjones-Obituary's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
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“Obituary.com”
Written on: 27/07/2013 by flfun13 (1 review written)
I found this site to supply the information that I was looking for in an easy to use format. Thank you… Read Full Review
Karmenjones-Obituary's Response to flfun13's Review
Written on: 29/07/2013
Thank you, Flfun13! We appreciate the time you spent sharing your feedback! We are happy to hear we were able to provide you with the results you needed!
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“OBITUARY INFO FOR MY MOTHER”
Written on: 21/07/2013
Fast response with info. I found an unclaimed insurance policy for my Mother in Kansas. It was in her maiden name, before she married in 1935. She died in 1989, and I needed proof of her death. I was impressed with the quick response and how quickly I got the requested info. Highly recommended. Lenard… Read Full Review
Karmenjones-Obituary's Comment
Written on: 24/07/2013
Great feedback! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.
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Karmenjones-Obituary's Comment
Written on: 16/05/2015
Valued Customer,
Our sincerest apologies about your recent experience. We appreciate your feedback and would like to make things right, please contact me so we can help you obtain a refund for charges you have incurred.
Best regards.