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Written on: 25/06/2014 by Kirbypv433 (1 review written)
I have subscribed to Findmypast for several years and was impressed by its simple and effective search system NO MORE. It has been "improved" into something that is frustrating, hard to use, cumbersome, time-consuming, complicated, and above all, for all intents and purposes useless and ineffective. As far as I am aware, there was no consultation about this with customers and no warning. I renewed my subscription just before this happened. Had it happened before I renewed, I never would… Read Full Review
Written on: 09/06/2014 by Jaberwoki (1 review written)
FMP - HAS GONE FROM BEING A MUCH LOVED GENEALOGY USER FRIENDLY SITE TO OBLIVION WITHIN DAYS. IT IS OBVIOUS TO ALL THAT THE NEW DATA PLATFORM IS A DISASTER AND UNFIT FOR PUPOSE.. IT CAN'T HAVE BEEN TESTED ADEQUATELY PRIOR TO IT BEING INFLICTED UPON US ALL AND THE IRONY IS THAT FMP WANT THE SUBSCRIBERS TO ADVISE OF GLITCHES AND ISSUES AND ALSO TELL THEM WHAT TO PUT BACK THAT THEY STUPIDLY REMOVED.,YOU COULDN'T MAKE IT UP. TO ADD INSULT TO INJURY - HIGHLY CRITICAL POSTS ARE DELETED WITHIN… Read Full Review
Written on: 25/06/2014
I have asked for a refund of my subscription because the site no longer provides anything I want to use. I expect there will be all sorts of conditions saying they can do what they like. I have, though, stopped the automatic renewal of my subscription because I certainly will not renew again if things remain as they are.
Written on: 09/05/2014 by IyanaMcHugh (1 review written)
I find this site near to absolutely useless. Most of the time when I do find a relevant piece of family information they ask me to pay more. Total waste of my money joining find my past should be renamed 'grabmymoney.'… Read Full Review
Written on: 30/01/2016
I fully agree with the "grab my money comment and am surprised that the Chester Record Office is associated by links to this organisation
Written on: 20/06/2013
I have been using FMP for more years than I can remember, before it was FMP! What I like is that you can pay 'per view' or by 'subscription', so if you just want to test the water you don't have to dive in with a full 'subscription'. When I first started out I kept searching the same records, but then I found the section on 'my searches' and it has been a great help, plus you can print it out so you can see where you have been and what next to search. The hints are also helpful, if you spend… Read Full Review
Written on: 03/04/2014
And so said all of us last June. But now it is a different tale. Read the latest reviews on the other FMP section before you buy,
" Auto renew with no cooling off period " Read More
Written by wolfram007
" Editing problems " Read More
" Enabling of contact with distant relatives " Read More
" Found what I was looking for and it only cost $1 " Read More
" Familyrelatives will not answer emails. " Read More
Written by dave44422
Gifford1234567's Comment
Written on: 25/06/2014
Send an email to them. Explain that you cannot use the site any more in the way you used to and ask for your subscription to be refunded. They have stated that they will honour the refunds. Any problems, go to cantfindmypast on FB (if you have an account) and people there will give you advice.
Mattarosa's Comment
Written on: 26/06/2014
Thank you. I already emailed asking for my subscription to be cancelled and refunded, but have not yet received a reply. I appreciate the information you have provided.
Mattarosa's Comment
Written on: 29/06/2014
I have turned off auto renew, though, and recommend everyone currently subscribed to do the same.