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“Promised to deliver 1 record out of 1 available and failed”
Written on: 10/08/2015 by Buchanan189 (1 review written)
Now I cannot find a way to cancel this account. I may need to cancel the credit card. They take your money and do not deliver what is promised… Read Full Review
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“Did not get my record, and was charged 19.85 after I...”
Written on: 14/04/2015 by pasmi00 (1 review written)
I authorized a $1 charge, and was charged $19.85. Do not use this site!!!!! I never got my record. I asked for a full refund and will challenge this if not granted… Read Full Review
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“I went to this web site today searching for...”
Written on: 27/03/2015 by Suemoe62 (1 review written)
I went to this web site today searching for information, said it located what I was looking for, they deducted the money from my credit card and no report. I should have looked up reviews about it before I was suckered into their scam of ripping people off, right away they refer you to another web site. I paid with a pre-paid credit card because I was a victim of credit card theft, so basically I am screwed of my charge. Please beware of this web site… Read Full Review
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“A promise of finding my requested death certificate...”
Written on: 19/02/2015 by Bell127 (1 review written)
A promise of finding my requested death certificate for $1.00 was not delivered. They said the had the certificate, but I had to enter tons of my info and credit card info. They lied, no had no certificate, and charged my credit card over $21.00 and I got nothing, nothing, even after a long online chat. I had to cancel my card so they can't charge any more $ onto it. … Read Full Review
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“Beware arent what they say they are”
Written on: 11/02/2015 by Rogerg72 (1 review written)
I tried to get a Michigan Death Certificate. The company states they have databases for the entire US - wrong. They directed me to my state website where I had to pay an additional 57.00 fee. I had several web chats which I printed because I'm sure they are going to bill me for more than one dollar and if they do I have something to dispute their charge with. Total misrepresentation… Read Full Review
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“Death certificates”
Written on: 23/01/2015 by Carsenf471 (1 review written)
First, I thought I would actually find a death certificate, but it was only the obituary in the paper. The cost was posted as $1 but my credit card was charged $18.95! It's a rip-off and definitely false advertising as to the price. Live and learn!… Read Full Review
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“not satisfied with service”
Written on: 19/01/2015 by 55Cassidy (1 review written)
Thought this site would be great in helping me find my grandmother's death certificate, they claimed they couldn't find it and were going to further research and get back to me in an hour. well that didn't happen. Will be asking for a refund. Plus I found a charge for $18 and change on my card. I thought it was only a dollar! If they did what was promised I would have been thrilled… Read Full Review
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“TAKES TOO LONG”
Written on: 06/10/2013
i just want my report and not want to get any promotional gift cards ETC… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 08/10/2013
Hello,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email if you would like to obtain a refund for the charges you have incurred.
Thank You
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“it was very informative”
Written on: 05/10/2013
it was very informative and helped answer my questions I had… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 08/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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Jenholen's Comment
Written on: 08/10/2013
there were a couple of things that were missing that I was hoping to see on there was the cause of his death and his parents names.
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Karmenjones-Deathcerts's Comment
Written on: 09/10/2013
Hello,
I am sorry you are unhappy with your death report.
Please provide me the following information:
Full Name:
Date of Birth:
Approximate Age at Death:
Birth State:
Postal:
Family Member:
I will immediately forward your information to my supervisor Brian Thompson. Brian is a vehicle record specialist
and will immediately locate the information you require.
Please feel free to contact me with any further inquiries or assistance needed.
Best Regards,
Karmen J.
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Jenholen's Comment
Written on: 09/10/2013
I wasn't sure if u got my last email, but my grandfather's name was william aaron oyer he was born feb 11 1917 and died in august 1975 not sure of the day. my grandmother his spouse's name was irene mahilia oyer maiden name cordes. I think they both were born in Wisconsin but I am not sure. i look forward to hearing and seeing what u were able to come up with. thank u
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“Helpful Website”
Written on: 29/09/2013
This website was new to me and I have been trying to find missing family members for our Family Tree. This has been great… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the
future, please do not hesitate to contact me.
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“Site is easy to use and they find any and all reports...”
Written on: 29/09/2013 by Merrill13 (1 review written)
Site is easy to use and they find any and all reports of the Deceased person. Much faster than individual searches that could be hit or miss. … Read Full Review
Karmenjones-Deathcerts's Response to Merrill13's Review
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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“Good source”
Written on: 27/09/2013 by Bafrance (1 review written)
I needed to find when a friend died and this site got me the info within minutes for only a $1. Other sites wanted to charge way more and when you are grieving the last thing you want to do is pay a lot of money. I would recommend this site when you need help b… Read Full Review
Karmenjones-Deathcerts's Response to Bafrance's Review
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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“death certificates”
Written on: 26/09/2013 by clearance (1 review written)
I have been looking for a site to review the certificates! I finally found you thank god! I just do not understand why I do not exist in the birth records though?… Read Full Review
Karmenjones-Deathcerts's Response to clearance's Review
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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“Rest in Peace”
Written on: 24/09/2013
Hello, you know how sometimes you can lose your connection with a person, and before you know it years have passed by. However, you never feel settled because you do not know what happened to them, fortunately DeathRecords US provides you with answers, and provokes you to keep searching when your find out that person is still alive. The only problem that I have with the website is that you cannot enter in the birthdate prior to the selections which would narrow the search parameters… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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“Great Website for looking up death reports”
Written on: 22/09/2013
I found this wonderful website, after trying to look up some old out of town friends, that passed but couldnt find info without joining a website that charged you a monthly fee for joining. After all, I was just curious to find out their notices & view their obituaries that I had previously missed. This website gave me all the info that I needed to know about my loved friends, for am extremely low flat fee, per search. Hopefully, I won't have to use it too much in the future as, I hope… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 03/10/2013
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me.
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“BEWARE OF THIS "COMPANY"!!”
Written on: 07/08/2013
I tried to use this website to obtain death info on a grandparent. Website stated cost at $1.00. When "company" couldn't follow through with the task, email asked if I would like to "cancel my account". "Company" never asked permission to "activate" an account. Also to my surprise, my creditcard was charged $14.95. I have emails stating refund had been done on July 24th but never was. I continue to call and email numerous times a day. Even asked for a physical address for the company since they… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 09/08/2013
We appreciate the opportunity to address your situation. We apologize for any inconvenience and will use your feedback to improve our services.
If you would like to obtain a refund for charges you have incurred, please contact Karmen Jones via email. We look forward to helping you.
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Lizardc's Comment
Written on: 12/08/2013
Still beware of this "company". This is an auto response from a fictitious person. They will tell you to email and they will say money is refunded but it never will be. "Company" said refund was made on 7/24/13 but never has been refunded. If you have dealt with website and they have taken your money also, go straight to the authorities and do not give them any personal info (and yes, they will ask).
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Karmenjones-Deathcerts's Comment
Written on: 17/10/2013
Hello,
I apologize for the experience that you had on our site. We appreciate your feedback and will use this to improve our products and services. Please contact me for a full refund.
I want to make this right for you. I will ensure that your refund is processed if you would provide me with your email address and order number. I would also like to offer you a $50 gift card for Amazon.com for the inconvenience you have encountered. I hope that our offer will make up for the troubles you have faced and that you may reconsider your review here on consumer affairs for our company.
Thank You In Advance
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“Great Site!”
Written on: 04/08/2013 by BlackWidowAK72 (1 review written)
This site helped me greatly in providing proof of my husband's death before we got his death certificate! Thank you so very much!… Read Full Review
Karmenjones-Deathcerts's Response to BlackWidowAK72's Review
Written on: 06/08/2013
We’re delighted to read your feedback about our services! Thank you for taking time to share your positive experience! We aim to provide all of our customers with the most current information.
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Lizardc's reply to Karmenjones-Deathcerts's Comment
Written on: 10/08/2013
This is a fictitious name with this so-called company. All phones numbers and all emails go to the same few people that supposedly "work" there. Do not deal with this "company". They advertise info for $1 but will then charge your credit card for $14.95. They will then say they have "refunded" your money but the transaction will never be made.
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“The search was fast,and I got all of the information...”
Written on: 24/07/2013
The search was fast,and I got all of the information needed.thank you… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 24/07/2013
Great feedback! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.
Reply to this comment
Lizardc's Comment
Written on: 10/08/2013
This is a fictitious name with this so-called company. All phones numbers and all emails go to the same few people that supposedly "work" there. Do not deal with this "company". They advertise info for $1 but will then charge your credit card for $14.95. They will then say they have "refunded" your money but the transaction will never be made.
Reply to this comment
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Karmenjones-Deathcerts's Comment
Written on: 24/07/2013
Great feedback! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.
Reply to this comment
Lizardc's Comment
Written on: 10/08/2013
This is a fictitious name with this so-called company. All phones numbers and all emails go to the same few people that supposedly "work" there. Do not deal with this "company". They advertise info for $1 but will then charge your credit card for $14.95. They will then say they have "refunded" your money but the transaction will never be made.
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“great - worth a dollar”
Written on: 22/07/2013
looking for a dear ex neighbor- would like to see his grave site. need info. I knew something was up when he did not call. Now i know he is at rest. closure… Read Full Review
Karmenjones-Deathcerts's Comment
Written on: 24/07/2013
Great feedback! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.
Reply to this comment
Lizardc's Comment
Written on: 10/08/2013
This is a fictitious name with this so-called company. All phones numbers and all emails go to the same few people that supposedly "work" there. Do not deal with this "company". They advertise info for $1 but will then charge your credit card for $14.95. They will then say they have "refunded" your money but the transaction will never be made.
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Written on: 17/08/2015
This is what I just had to do, after speaking with my bank. They called me regarding some suspicious/fraudulent actions attempted using my debit card.
I told here that only ONE of the attempted transactions was with my knowledge and approval~ The other THREE were not! My banker helper told me that the really sad part of all four attempts, was how they had attempted to charge my car the three times for the amount of $18.95, and after the third attempt failed ONLY THEN did they try to run it for the actual $1.00 purchase amount I thought I was paying for..... Cancelled my card, not waiting for a new one to arrive in about a week. :(
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Written on: 29/08/2015
YOU HAVE A RIGHT TO CHARGE IT BACK WITH YOUR CREDIT CARD COMPANY, THEY WILL GIVE YOU YOUR MONEY BACK AND THE COMPANY WILL HAVE TO PAY THE COSTS OF HAVING A CHARGEBACK. I TOO GOT TRICKED BY THEM