Click here if this is your business
2 / 5
25% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Joannelevens's review of Serenata Flowers, www.serenataflowers.com



Written on: 03/08/2021 by Joannelevens (1 review written)

If I could leave no stars I would!!
Avoid at all costs.

I ordered some flowers for my Great Aunt after her brother passed away. Firstly they said they have been delivered when they hadn't.

When I contacted them they arranged another delivery. The flowers arrived dead, with no petals or flowers attached. They had been ripped to absolute bits.

The driver handed them over knowing the state then ran off!!

This is not what you want when you are sending flowers to a bereaved family. The stress and further upset it has caused is unacceptable!!

  • Sweet Embrace

    Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0