Don’t be fooled

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Nicholson449's review of Serenata Flowers, www.serenataflowers.com

★☆☆☆☆

“Don’t be fooled”

Written on: 12/08/2019 by Nicholson449 (1 review written)

What an absolute joke this company are. Do not be fooled.

I order a “bouquet” worth £30 for my friends birthday that just so happened to be in the same building as me at work and I got to see the disappointing bunch of flowers that were sent.
Nothing whatsoever like the flowers advertised online so please don’t be fooled by these pretty bouquets because they are nothing like it. I got 4 flowers ...5 at a push!!!

Upon complaining I have been met with such poor customer service. They’ve no intent on keeping customers happy. They take your money and run so bare that in mind if you ever use them.

Disappointment after disappointment and frankly they should be closed down.

If I could give them no stars on the review I would of for everything!!

  • Goods purchased & cost

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    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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