written by Mueller1947 on 03/02/2023
I am writing this review to express my utter disappointment and frustration with Mondial Flowers. I recently ordered flowers from this company and was completely let down by the service I received. Despite paying a premium price for the order, the flowers were not delivered as promised and when I reached out to the delivery person to inquire about the issue, I was provided with false information and unacceptable excuses.
When I requested a refund for the inconvenience and disappointment caused, I was shocked to discover that Mondial Flowers refused to provide one. This is a clear breach of customer service and a blatant disregard for their customers.
I demand that Mondial Flowers take responsibility for their actions and provide me with a full refund immediately. This level of unprofessionalism and lack of accountability is unacceptable and I will not hesitate to take legal action if necessary.
Do not waste your time or money with this company. They failed to deliver on their promises and refused to provide adequate customer service. I would not recommend Mondial Flowers to anyone and would suggest finding a more reliable and trustworthy flower delivery service.
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