Flower Oder stuck in system & no info

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Mjg30's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

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“Flower Oder stuck in system and no info”

Written on: 13/10/2021 by Mjg30 (1 review written)

Are Marks and Spencer’s reading these reviews?what is going on with them?
I ordered flowers last week for a friends new baby arrival. Despite receiving messages from M&S and Yodel saying they were on the way they never arrived. I eventually managed to get through to Marks on phone only to be greeted by someone who seemed to be reading from a script and telling me the call was being recorded. She agreed to refund my money and send another order to be there at latest 2 days ago. Exactly the same problem has happened. Now 2 days late and no flowers and no info. Have e mailed them twice but now replied.
I’m also angry and hugely disappointed . Did gusting service from them and Yodel . Wish I had used someone else.

  • Flowers £25

    Goods purchased & cost

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