NO BUSINESS ETHICS

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Tamarama's review of Germany Flower Shop www.germanyflowershop.com

“NO BUSINESS ETHICS ”

★☆☆☆☆

written by Tamarama on 29/07/2021

I ordered and paid $118.62 for a bouquet for my daughter’s college graduation. Order receipt confirmed the delivery date of 6/24 between 1pm and 6pm. It was very important for the delivery to be on 6/24 because I couldn’t be there to celebrate and the ceremony was via Zoom. Finally after being on FaceTime with her many times I asked her if she received a delivery. She never received anything and confirmed to me that she had been at her apartment the entire day. Germany Blooms had my daughter’s phone number and my email. They never tried contacting us and when I reached out to them on 6/24 no response. I reached out to them on 6/25 and requested a refund. I only received a response that they are looking into it. My daughter left on 6/25 for a planned 4 day graduation trip. The flowers were delivered on 6/25 to her neighbors. I emailed that is unacceptable and I’m not paying for a delivery on 6/25. I’ve been trying since 6/25 to get a refund and 7 different personalities from Germany Blooms have responded by either putting me off. The final offer was 20% reimbursement!! What a joke!! Don’t do business with this sketchy company. They will screw you and don’t care about business ethics. Please don’t spend your money here!! BAD BAD BAD

  • Bouquet $118.62

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Value For Money

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