Flowers Same Day www.flowerssameday.co.uk

I ordered a bouquet of flowers yesterday 23/12/2024 at 16.30 for my friend in the UK, who has just lost her nan.

The order was accepted and the funds taken.

Only to get a message this morning that the florist was too busy and a refund had been issued, on Christmas eve!

I'm not in the country and now have no alternatives.

VERY UNRELIABLE AND POOR SERVICE BITTERLY DISAPPOINTED

Shockingly unprofessional. Avoid this company. I ordered same day flowers for a funeral and paid £51 with delivery. The woman I spoke to was indifferent and unfriendly. They delivered cheap looking flowers that cost no more than £10. The “manager” then asked me for a photograph when I raised a concern! They refunded me £22 out of £51. I am contacting my back to dispute this transaction. Would never use again or recommend.

My Husband ordered a bouquet for my birthday. What a mistake. The so-called bouquet consisted of a couple of gerberas, two alstromerias and a bud rose - pathetic for the £48 exorbitant charge. Not even a ribbon! Please don't use this company.

Ordered some flowers for my Wife on a Friday. I was promised delivery the same day but it didn't happen :-( I had a voicemail but I was working till late so could not ring until the Sat morning, they apologised and said they will be delivered today (Sat) but it is now 7pm and they have ot arrived. I will now try to cancel the payment. I am furious.

Whilst the ordering and delivery service were good the very ordinary flower display and flowers left a lot to be desired and did not match the apparent quality and design as advertised.

I imagine the value of the flowers would not equate with a good supermarket but more a cheaper small store....I am sure the value of the flowers was hardly £10 and certainly did not equate with the £50 spent...I know there was a basic vase and delivery but overall very poor value for money

I ordered flowers which were £50 with lilies and roses. What turned up were cheap carnations and 2 white roses, discussed.

I ordered some flowers in good faith that they would be delivered and look like the photo. My goodness, garage flowers would have been better. A £40 bouquet was delivered that looked like a £10 bunch at best. The photo showed Lilies, Roses, Fir Cones and came with the cheapest looking flowers that had been thrown together. There was no arrangement just a bunch of cheap flowers. I complained sent photos and they responded by agreeing I was right, but without discussion they refunded 50%. No negotiation over what I thought was acceptable. Poor communication, poor customer service and awful product!

A disappointing experience, flowers not delivered the same day as purchased (for a birthday) and no attempt to remedy appropriately. Would not recommend.

The flowers I ordered for my Brother's Funeral were so beautiful and much better than I expected for this time of year. I have no complaints and very satisfied with everything, thank you. 

2 funeral arrangements purchased, both were beautiful. Flowers were fresh and delivered on time. The customer service person was excellent, easy to talk to, clear.and direct.