Awful / Non-existent Customer Service

★★☆☆☆
2.2
From 39 reviews
38.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flower Advisor www.floweradvisor.com

“Awful / Non-existent Customer Service”

★☆☆☆☆

written by on 16/02/2014

Asked for delivery before 1pm on Valentines Day.

Girlfriend did not receive anything (it's now 7pm) and FlowerAdvisor never told me about any delay (or maybe they just decided not to deliver? I don't know?)

On top of that I can't contact them. Both their 24/7 Phoneline, Live Chat and Skype are turned off probably because they have too many complaints. Emails get no response either.

I think they put all their money into nice website and photos so that people place orders and they can run away with the money.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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