Average customer service, Lousy delivery system

38.0% of users recommend this
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  • Quality of website

  • Value For Money

Guest's review of Flower Advisor www.floweradvisor.com

“Average customer service, Lousy delivery system”


written by on 23/05/2013

I placed my order 1 week before the delivery date and my order was confirmed via email and telephone after I called to check. However, on the scheduled day of delivery, nobody bothered to inform me that the delivery was not scheduled on the original day due to their "system error", until I called a couple of times to check on the status of the delivery. The customer service was apologetic and informed me that my delivery could only be carried out the next day! Completely unacceptable. With a wide array of online florists, I definitely will not purchase from FlowerAdvisor (Singapore) ever again!

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