Worse flowers ever

★★★☆☆
2.6 / 5
40% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

372Tobin's review of Easy Flowers Australia www.easyflowers.com.au

★☆☆☆☆

“Worse flowers ever ”

Written on: 10/04/2021 by 372Tobin (1 review written)

I ordered flowers for my MIL left is what was delivered, right was what was advertised.

Upon delivery 1 flower was drooping and actually never opened at all, let alone you can tell the physical difference of how full the advertised photo looks and how mine looks.

Within 3 days almost half of the flowers started to droop, contacted customer service basically told me that it's to be expected that $98 flowers should be wilting and drooping from 3 days onwards.

They only offered originally $11 refund for the 1 flower which never opened, I declined they offered $22 and basically said bad luck take it or leave it.

I STRONGLY suggest that you find a reputable business who uses fresh flowers, as spending nearly $100 on flowers that half didn't flower until they other half already wilted is definitely poor form. Let alone the "quality assurance" team advising most of the flowers still had life left of them when can clearly be seen how half of the flower heads are facing downwards from wilting.

  • 98

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 0 0