Delightful Bouquets Reviews - www.delightfulbouquets.co.uk

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★★☆☆☆
1.6 / 5
13% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible ”

Written on: 21/02/2021 by G12222 (1 review written)

Do NOT order from here. Awful flowers they were dead and looked nothing like the photo. Terrible customer service and no refund. Please don’t use them!!… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 21/02/2021 by G12222 (1 review written)

Do NOT order from here. Awful flowers they were dead and looked nothing like the photo. Terrible customer service and no refund. Please don’t use them!!… Read Full Review

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★★☆☆☆

“Disappointed ”

Written on: 01/11/2020 by Tremlett12 (1 review written)

I was with my mum when these were delivered very disappointed at the lack of blooms, I had paid for 50% extra what was recieved didnt fill a small vase I wouldn't use again On the plus side delivery was back on time… Read Full Review

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★☆☆☆☆

“Non delivery of funeral flowers”

Written on: 15/01/2019 by Disappointingservice (1 review written)

Flowers ordered for a funeral, requesting a 11am delivery, the funeral was at 2pm. At 1pm there was no sign of the flowers, when you try to contact them , there is only an email address. An email was sent and the reply stated that delivery is between 8am and 8pm, this is no good for a funeral. Customer service is nonexistent, flowers turned up 4 days later. I would not use this company again, there was no apology for the delay there was no contact from them even though emails were repeatedly … Read Full Review

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★☆☆☆☆

“Very Poor Quality”

Written on: 28/12/2018 by JayleeNunez (1 review written)

It's not the first time we have used this company. In the past I would say that although the flowers were not perfect they were acceptable at the price we paid. However the flowers I ordered for my wife this christmas were in an awful condition and had to be thrown away after just three days. I contacted the company who demanded photographic proof before they would address the problem. Poor flowers - poor company - be warned. … Read Full Review

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★★★★★

“Fab”

Written on: 16/11/2018 by CassieHoffman (1 review written)

Having ordered flowers and then afterwards read all the negative reviews I was feeling stressed and anxious. Just to say Don't believe everything you read. Flowers turned up on day requested for delivery and I was told that they were lovely… Read Full Review

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★★★★☆

“Flowers”

Written on: 18/10/2018 by AngieElliot (1 review written)

Was really pleased when my Sister In Law received her flowers today as I was worried after reading all the awful reviews. . Flowers were lovely and arrived next day as requested , Thanks … Read Full Review

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★☆☆☆☆

“DISGUSTING STAY CLEAR FROM THIS COMPANY”

Written on: 10/04/2018 by brettsquance (1 review written)

DO NOT TOUCH THIS COMPANY, DISGUSTING AND A WASTE OF MONEY. I purchased 2 lots of flowers for delivery on the same day to 2 different people, the first being my father who was 80, and had never received flowers in his life, so send him 12 roses. bit of a bucket list thing, they all died within 24 hours, they did send some fresh flowers, but that was not the point. I also ordered some flowers for a friends 80th for the day of her birthday, they arrived 4 days late, when I contacted the company I… Read Full Review

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Martine1980's Response to brettsquance's Review

Written on: 18/04/2018

Hi,

I agree this company is a waste of time......I ordered a bunch of flowers online on 12th March to be delivered the next day, I'm still waiting for the flowers!
I've emailed/written a letter to Delightful bouquets as on their website there was no contact number, I'm yet to hear back.......which number did you call to be able to speak to someone?

Regards

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Martine1980's Response to brettsquance's Review

Written on: 18/04/2018

I agree this company is a waste of time. I ordered some flowers on 12th March to be delivered the next day - I'm STILL waiting for them to be delivered.

As the company hasn't got a telephone number on their website I've had to email/write to them - still waiting for a reply!

The next step will be Trading Standards !!

If anyone has a contact number please let me know

Many thanks

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Brettsquance's reply to Martine1980's Comment

Written on: 18/04/2018

I am going to report to trading standard and watchdog. They need to be stopped.

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★☆☆☆☆

“Still awaiting delivery”

Written on: 06/04/2018 by RolandRyan (1 review written)

Ordered birthday bouquet with balloon and chocolates on 23rd march to be delivered on 5th April and they haven't arrived , got told they will be 1 day late due to using Royal Mail, sooner them be there 1 day early than late, still haven't received them2 days later, they should have been there due to order being placed early, not happy the fact you can't call them is dispicable who runs a business with no phone contact all I require us full refund as birthday has now gone. Guaranteed delivery on… Read Full Review

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★☆☆☆☆

“DEAD FLOWERS ARRIVED FOR MOTHERS DAY”

Written on: 23/03/2018 by Kysonr347 (1 review written)

THE FLOWERS ARRIVED FRIDAY BUT ARRIVED WITH NO WATER OR GEL BAG SO THE FLOWERS WERE DEAD!!!!!!!!!! TRIED TO CONTACT CUSTOMER SERVICES BUT THEY OFFERED NO HELP JUST SUGGESTING MY 80 YEAR OLD MOTHER SEND THEM PICTURES OF THE DELIVERY WHICH SHE COULD NOT DO AS SHE DOESN'T OWN A CAMERA PHONE AND TO BE HONEST I DIDN'T WANT HER TO HAVE ANY STRESS WITH DEALING WITH THIS AWFUL COMPANY. I LIVE ABROAD AND HAD ORDERED THE FLOWERS FOR MY LOVELY MUM FOR MOTHERS DAY BUT ALL SHE GOT WAS A DEAD BUNCH OF… Read Full Review

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★☆☆☆☆

“I wouldn;t bother with delightful bouquets”

Written on: 23/03/2018

flowers came damaged. Some of the flowers had died and others were squashed and brown. Really disappointed… Read Full Review

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★☆☆☆☆

“Missing order flowers were half the bouquet size in...”

Written on: 19/03/2018 by Lindaloo47 (1 review written)

I ordered some flowers for my daughter and grand daughter as they where in hospital with a get well balloon the balloon never emerged the flowers were half the size in the pic online and half of them where dead I’ve emailed them twice requesting a full refund and to pick up the flowers have spoken to my bank who are looking into a charge back to card as purchase was not fit for purchase will never order from this site again be warned stay away… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 16/03/2018 by Marin192 (1 review written)

I ordered flowers for mothers day, I ordered them for the Saturday to be sure she got them and they still didn't come until the Monday and they where droopy and dry. I emailed them twice and received no answer either time. The customer service is awful. I will not be using them again… Read Full Review

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★☆☆☆☆

“DISGUSTING NO FLOWERS ARRIVED....”

Written on: 15/03/2018 by Pierce77 (1 review written)

Ordered 9th march 2018 today is the 13th still no flowers still no reply to numerous emails taken my money reporting to trading standards today and to the bank for fraudulently taking payment. disgusting… Read Full Review

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Martine1980's Comment

Written on: 18/04/2018

Hi

My situation is the same as yours - have they made contact? Were you able to get your money back??

Thanks

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★☆☆☆☆

“Worst Ever!!!!”

Written on: 14/03/2018

Arrived 3 days late ruined Mother's Day and shocking flowers that were dead!!!!! Avoid at all costs don’t bother! Better flowers from the supermarket!! I sent email 3 days ago and no response!! Surprise surprise!!!… Read Full Review

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★☆☆☆☆

“SHOULD NOT BE ALLOWED TO TRADE - DISHONOURABLE COMPANY”

Written on: 14/03/2018 by McCaffrey362 (1 review written)

I ordered flowers for my elderly mother for mother's day, they have still not arrived 14/03/18, i have contacted the company via email numerous times, still awaiting a reply / replies, as there is no other way to contact them ie. Telephone, what company does not have a phone, obviously a company that is run like this one and could not cope with the complaints. They have taken the money out of my account. Please, please do not fall into the same situation as i am in, out of pocket… Read Full Review

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★☆☆☆☆

“Discusting”

Written on: 14/03/2018 by Colemanpz40 (1 review written)

DO NOT USE...you get flowers that look like they come off a grave and about a third that is in the glossy pic… Read Full Review

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★☆☆☆☆

“Simply the worse”

Written on: 14/03/2018 by Hoffmanoe32 (1 review written)

For start didn’t arrive in time in fact 4 days later half dead Customer service is disgraceful no communication whatsoever not up to trading standards and as they advertise so in fact there advertising the incorrect product and the time schedules … Read Full Review

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★☆☆☆☆

“Mothers Day flowers”

Written on: 14/03/2018 by Dalyex492 (1 review written)

I brought some flowers for mother's day for my wife, to find them delivered to the bin. Yes you heard correctly they courier had post a card though to saying that they had left them in the bin with all the rubbish. I am totally disgusted and out raged to believe this is the service expected from any company. l certainly advise anyone thinking of using this company to take note of the other reviews made… Read Full Review

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★☆☆☆☆

“Ordered 1 bouquet had no order confirmation. When...”

Written on: 11/03/2018 by rrMcCartney482 (1 review written)

Ordered 1 bouquet had no order confirmation. When checking bank been charged for 3 bouquets. No phone number to call so had to email and response was they've never received my order so now in £45 out of pocket and unsure if mother is going to receive her gift. Stay clear shop elsewhere… Read Full Review

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